Workshop Team Leader in Kent

Exciting Career Opportunity as a Workshop Team Leader at Linde Material Handling in Swanley. Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking a skilled Workshop Team Leader to join our team.

The main purpose of this role is to ensure the day-to-day efficient running of the engineering team within the workshop. This role involves playing an active part in the leadership of the team by being the first point of contact with the engineers for all issues.

At Linde Material Handling, we offer a competitive benefits package, which includes:

• A competitive salary based on your experience
• 25 days of annual leave plus statutory bank holidays
• A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
• Eligibility to participate in Employee Incentive Schemes

Come and join us and be part of a team dedicated to employee engagement, excellence and beyond all customer delight.

The package we offer includes:

• A competitive salary scale dependent on your experience
• 25 days annual leave + statutory bank holidays
• Additional days holiday based on long service milestones
• Company pension scheme - 6% employer contribution; minimum 4% employee contribution
• Discount scheme, with access to deals from some of the UK’s largest brands
• “Recommend a friend scheme” – if you enjoy your role, recommend someone else and get rewarded!
• Eligibility to join the Employee Incentive Schemes
• Long term training development plans, some of the best in the industry
• Full Forklift Driver Licence
• Opportunity for growth through technical grading process
• Opportunity for the right candidates to undertake extended learning (Degree level)
• We support our engineers with local and national technical support
• Laptop and phone provided
• All specialist tooling provided and tool replacement policy provided by the company (Wear and Tear)
• Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear

In conjunction with the workshop manager, the Team Leader is responsible for the overall performance of the team in terms of customer service delivery, ensuring that all relevant metrics are met, in line with the current workshop KPI dashboard, including but not limited to:

• Used equipment turnaround time
• On time prep - Committed dates (New, Used, STR)
• Average job times to agreed target
• Quality of work produced to agreed standards
• Number of trucks prepared to agreed targets

In addition to your normal engineering duties, the additional tasks and responsibilities of a team leader are to ensure the day-to-day efficient running of the engineering team to facilitate a high-quality customer experience within a designated area, playing an active part in the leadership, engagement and motivation of the team and being the first point of contact for the engineers, as well as maintain a high standard of housekeeping in the workshop and warehouse.

Required functional competencies / experience / qualifications:

• Qualified mechanical engineer (NVQ level 3 or equivalent) in a relevant discipline or industry
• Good levels of people management skills
• Strong communication skills
• Comfortable in customer-facing situations
• Good levels of numeracy / literacy
• Good knowledge of IT systems
• Energetic, motivated and pro-active team player
• Conflict Management experience