Facilities Manager

The Facilities Manager is responsible for ensuring the hospitals buildings, plant, equipment, and facilities are maintained to the highest standards of safety, reliability, and operational efficiency. The role supports the Operations Manager in meeting all Health and Safety obligations and ensures compliance with applicable legislation, regulations, and industry guidance.

This includes overseeing planned preventative maintenance (PPM), reactive maintenance, estates services, domestic cleaning teams, contractors, and facility-related budgets, while ensuring a safe, clean, and fully functional environment for patients, visitors, consultants, and staff.

Main duties of the job

This role leads the day-to-day coordination of estates and facilities services across the hospital, ensuring all operational areas are maintained, safe, and fully functional. You will take responsibility for scheduling and delivering preventative and reactive maintenance, making sure essential building systems and services remain reliable and any issues are resolved quickly.

The post holder will supervise internal facilities and domestic teams, as well as external contractors, ensuring work is completed to required standards and service levels are consistently met. This includes oversight of cleaning services, minor repairs, site inspections, and general upkeep of the hospital environment.

A key part of the role is supporting compliance activities, ensuring routine checks, testing, and safety procedures are completed correctly and recorded appropriately. You will help maintain a safe environment by ensuring risks are identified and addressed promptly.

You will also support the effective use of resources by monitoring day-to-day operational requirements, assisting with budget control, and ensuring supplies, services, and contractor activity are well coordinated.

The role requires active involvement in maintaining site security, responding to operational issues, and supporting continuity of essential services to minimise disruption to patient care.

Job responsibilities

Role: Facilities Manager

Department: Facilities

Reports to: Operations Manager

Role Purpose

The Facilities Manager is responsible for ensuring the hospitals buildings, plant, equipment, and facilities are maintained to the highest standards of safety, reliability, and operational efficiency. The role supports the Operations Manager in meeting all Health and Safety obligations and ensures compliance with applicable legislation, regulations, and industry guidance.

This includes overseeing planned preventative maintenance (PPM), reactive maintenance, estates services, domestic cleaning teams, contractors, and facility-related budgets, while ensuring a safe, clean, and fully functional environment for patients, visitors, consultants, and staff.

Key Responsibilities

• Develop, implement, and manage Planned Preventative Maintenance (PPM) schedules to minimise downtime and ensure asset reliability.
• Ensure reactive maintenance is completed promptly across all hospital systems including:
• Heating, ventilation, and air conditioning (AirCo)
• Electrical systems and generators
• Water systems and plumbing
• Medical gases and lifts
• Ensure equipment is maintained in line with manufacturer and regulatory standards.
• Ensure all heating plant and equipment operates efficiently, making adjustments and reporting defects.

2. Facilities & Building Upkeep

• Inspect hospital buildings, plant, and infrastructure to identify defects and ensure ongoing compliance.
• Ensure cleanliness and safety of:
• Internal and external areas
• Windows, lighting, drains, gullies, and walkways
• Carry out or coordinate minor repairs including:
• Painting and decorating
• Joinery and fixtures maintenance
• Emergency boarding and glazing repairs
• Ensure grounds are maintained, litter‑free, and safe for access in all weather conditions (e.g. snow clearing and gritting).
• Clear blockages, remove debris, and manage spill response where required.

3. Health, Safety & Compliance

• Ensure full compliance with Health & Safety legislation, including relevant hospital policies and procedures.
• Oversee compliance activities including:
• Fire alarm and emergency lighting testing (weekly)
• PAT testing of equipment (annual)
• Legionella prevention procedures and audits
• Ensure safe systems of work are followed across all facilities activities.
• Maintain knowledge of Health and Safety at Work Act and associated CQC regulations.
• Ensure proper disposal of clinical and non‑clinical waste in line with policy.
• Record and manage incident reporting in accordance with hospital procedures.
• Manage, supervise, and support facilities and domestic cleaning teams.
• Conduct recruitment, rotas, performance reviews, sickness monitoring, and HR escalation where required.
• Deliver staff inductions including hospital orientation and site familiarisation.
• Ensure 100% compliance with mandatory training and competencies.
• Provide leadership through regular team meetings, one‑to‑ones, and performance management.

5. Domestic & Soft Services Oversight

• Ensure effective delivery of housekeeping services across wards, theatres, and clinical areas.
• Ensure cleaning audits are completed and standards are maintained.
• Oversee laundry, linen, and cleaning service compliance.
• Ensure room setup procedures and infection control cleaning standards are followed.

6. Contractor & Service Provider Management

• Manage external contractors and service providers to ensure quality and compliance.
• Oversee outsourced services including:
• Utilities (gas, electricity, water)
• Laundry and linen services
• Pest control and specialist cleaning
• Supervise contractor work on‑site and ensure adherence to hospital standards.

7. Budget & Resource Management

• Manage facilities and maintenance budgets effectively.
• Monitor expenditure and ensure cost efficiency.
• Oversee procurement of parts, equipment, and services.

8. Security, Safety & Site Operations

• Maintain security of hospital premises and contents.
• Ensure safe access routes for patients, staff, and visitors.
• Provide support during emergencies and adverse weather conditions.
• Conduct regular hospital walkarounds and site inspections.

9. Operational Support & Service Delivery

• Provide support with porterage duties when required.
• Assist with courier tasks (e.g. blood samples, laundry transfers).
• Ensure coffee machine service provision is maintained across site.
• Ensure parking compliance within hospital grounds.
• Ensure continuous availability of essential services such as heating and water.
• Lead service improvement initiatives across facilities and domestic services.
• Support infrastructure upgrades, refurbishments, and renovation projects.
• Ensure audit compliance and elevate non‑compliance appropriately.
• Maintain strong relationships with internal teams, consultants, and external stakeholders.

Required Skills & Qualifications

Experience

• Proven experience in facilities management, maintenance engineering, or building services.
• Experience managing teams and contractors in a healthcare or regulated environment.
• Knowledge of CQC requirements

Technical Knowledge

• Strong understanding of mechanical, electrical, plumbing, and building systems.
• Knowledge of compliance requirements including Health & Safety, infection control, and statutory CQC inspections.

Leadership & Management

• Experience managing operational teams, rotas, and performance.
• Strong ability to supervise contractors and outsourced services.

Qualifications (Desirable)

• Degree or HND in Engineering, Building Services, Facilities Management, or related field.
• NEBOSH, IOSH, or equivalent Health & Safety qualification.

Skills

• Strong leadership and communication skills
• Excellent problem‑solving and troubleshooting ability
• Strong organisational and budget management skills
• Ability to work under pressure in a healthcare environment

Confidentiality

To safeguard at all times confidentiality of information relating to patients and staff and have a sound understanding of the Confidentiality Act 1998 and be familiar with the Kinvara Confidentiality guidelines.

Complaints

To help in the management of complaints and ensure documentation is up to date. To be familiar with Kinvara Private Hospitals Complaints procedure.

To refrain from smoking in any areas of the hospital premises not designated as a smoking area.

To recognise that even small amounts of alcohol can impair work performance and affect ones ability to deal with patients and the public in a proper and acceptable manner.

It is the aim of the hospital to ensure that fellow employees and potential employees receive equal treatment irrespective of ethnic origin, gender, religion, race, colour, nationality, marital status, sexuality, age, disability and physical capabilities.

Also not placed at a disadvantage by conditions or requirements, which cannot be shown to be justifiable.

Health and Safety

To refrain from acting in a manner which in any way endangers you, fellow employees or the public.

This is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Person Specification

Qualifications

• Degree or HND in Engineering, Building Services, Facilities Management, or related field.
• GCSE grade A to C in English and Maths
• Ability to drive and access to own vehicle
• 2 years maintenance/facilities/estates experience.
• NEBOSH, IOSH, or equivalent Health & Safety qualification
• Experience of working in a Healthcare/Hospital environment is desirable.
• Knowledge of Health and Safety, Environmental and Quality Regulations, such as ACOP L8 (Legionella and water safety)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.