Broker Manager in Portsmouth

The role in a nutshell: Lead the strategic management and growth of the KINTO Broker partner scheme, ensuring the effective distribution of Toyota and Lexus leasing products alongside a competitive multi-brand offering. You will be responsible for driving sales volume while maintaining the highest standards of regulatory compliance and ethical separation between brand-specific and multi-brand channels.

About KINTO: The KINTO broker team has a customer‑centric approach to vehicle leasing and fleet management, catering to both regulated individual drivers and both regulated and unregulated business customers. Our team is committed to delivering quality and a great customer experience, continually enhancing our product portfolio to meet evolving market demands and customer needs. Due to the area being covered, we would like to attract individuals that live in the M4 or M40 corridor. Although this is a field based role, the successful individual will be required to visit Portsmouth Head office, possibly on a monthly basis.

What you’ll be doing:

• Formulate and drive the broker‑specific strategic roadmap, aligning with 3 and 5‑year business plans.
• Act as the strategic representative for the KINTO Broker program in weekly and monthly Pricing Committees.
• Manage relationships with allocated Brokers to achieve KINTO penetration objectives.
• Establish and monitor reporting to track broker performance against MTBP targets.
• Maintain a high degree of separation and ‘ethical walls’ between Toyota/Lexus franchise offers and multi‑brand sales channels.
• Ensure the product offering is precisely calibrated to market needs by coordinating with KINTO UK, TGB and TFS teams.
• Ensure all brokers operate compliantly and meet all agreed programme criteria and regulated principles.
• Working with ‘Oversight’ ensure all mandatory training has been completed and any recovery plans are tightly adhered to.
• Propose and develop broker training programmes in synchronisation with the Toyota Academy.
• Derive market feedback from the field to influence pricing, promotion, and residual value plans.

How you could stretch this role:

• Make KINTO Lease the most admired P.C.H (Personal Contract Hire) and B.C.H (Business Contract Hire) product for customers and broker partners to work with.

Programme Contributions: provide strategic input and offer market intelligence, specifically identifying how the broker channel can accelerate its overall objectives.

Innovation Leadership: take a forward‑looking approach and anticipate the competitive landscape to ensure KINTO UK remains at the forefront of innovation and product evolution within the intermediary market.

Innovate Broker Collaboration: proactively seek and develop new ways of working with brokers to identify unique deal structures or joint opportunities. This includes creating collaborative frameworks that allow KINTO and broker partners to co‑create solutions for large‑scale fleet requirements or niche market segments.

What you’ll get to own:

• Broker Channel Target Achievement: responsibility for KINTO Mid‑Term Business Plan (MTBP) targets.
• With respect to TGB Localisation & Service Levels: collaborating with the Localisation team to enhance service levels for broker‑introduced drivers.
• Joint Opportunity Development: identifying new ways of working with brokers to seek out joint deals and bespoke fleet solutions, acting as a "challenger of status quo" to unlock new volume.
• Performance Modelling & Stock Control: managing broker‑specific campaigns focused on performance modelling and strategic stock control to maximise commercial opportunities.
• Broker Network Oversight & Compliance: ensuring "Good Customer Outcomes" by partnering with internal KINTO compliance and broker compliance teams to maintain rigorous FCA oversight.
• Broker In‑Life Support: leading in‑life functions for broker partners, ensuring high service standards and effective handling of regulated complaints.
• Commercial Delivery & ROA: participating in the Pricing Committee to ensure accuracy and agility, holding ultimate accountability for sales targets and Return on Assets (ROA).
• Reporting and Insights: providing comprehensive reporting and management insights to the leadership team to support data‑driven decision‑making for the UK broker market.

Key Experience & Skills:

• Experience working with, or in vehicle broker network.
• Demonstrated experience in achieving sales targets by leveraging all available skills and information to optimise strategies and drive results.
• Proven experience in developing and implementing long‑term business strategies.
• Experience in fleet management and vehicle leasing.
• Strong leadership experience, with a track record of managing and developing high‑performing teams.
• Strong customer service orientation and commitment to delivering excellent customer outcomes.
• Experience in conducting market research and analysing competitor landscapes.
• Knowledge of regulatory compliance requirements within the automotive and mobility sectors.
• Exemplary relationship‑building skills, with the ability to navigate, influence, and collaborate effectively with all stakeholders and partners.

Attributes & Behaviours:

• Strong relationship qualities that inspire and motivate partners.
• Strategic mindset with the ability to envision and plan for long‑term goals.
• Adaptability to navigate changing market conditions and priorities.
• Technical proficiency in relevant tools and technologies.
• Innovative thinking to introduce new ideas and improvements.
• Accountability for personal and team performance.
• Collaborative spirit to work seamlessly with cross‑functional teams.
• A positive, energetic approach to travel, viewing regular physical presence at various sites as essential for effective collaboration and success.

Benefits Package:

• 25 days holiday + 8 days bank holiday.
• Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution.
• Hybrid working policy 2 days from home each week should you want to.
• Car Scheme following passing of probation.
• Private Medical Cover.
• Discounts on different retailers.
• Free onsite car parking.
• Onsite nursery with discounted prices.
• Well‑being hour each month.
• Discounts on Toyota & Lexus Cars.
• Employee assistance programmes.
• Free fruit in the office.

KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Our Recruitment Process: At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all. Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs. Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview.
• Organising a time and location that best suits you.
• Allowing additional time for the assessment and interview.

We are happy to review any adjustment on a case‑by‑case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.