At a Glance
- Tasks: Build and maintain relationships with Toyota and Redline brands while providing excellent customer service.
- Company: Join a dynamic team at Toyota Financial Services, known for its inclusive culture.
- Benefits: Enjoy hybrid working, wellbeing initiatives, and a fun work environment with regular events.
- Other info: Flexible working hours and opportunities for personal development await you!
- Why this job: Make an impact in the fleet business while developing your skills in a supportive setting.
- Qualifications: Strong communication skills and experience in administration or operations are essential.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for an individual to join our Fleet Business team.
The role in a nutshell
To build, maintain and service new and existing relationships with the Toyota and Redline brands, Dealer Network, Fleet Field Sales Team and Fleet Customers through the provision of excellent service.
Act as a key contact to support the activities of our Fleet field team, Business Dealers and approved brokers in liaison with all functions relating to Fleet proposals and activations.
A bit about the ‘Department’
The Fleet Business Unit (FBU) team sit within the Risk Operations department and are responsible for dealing with contract management for credit line customers, all fleet queries from the centre network and brokers for all entities, processing direct invoicing proposals via a funding queue and all contract hire pre-activation queries.
Some of the team’s responsibilities include, but are not limited to, loading of retail concept loans, third party payments for credit line customers, customer loan cars, centre DEMOS and commission payments and queries.
What you’ll be doing
An ordinary day could involve working with other teams to resolve dealer queries, speaking with customers about settlements, creating variable rate finance documents to send to customers, speaking to the network about customer loan cars for their centres and looking at process improvements within the department.
This role is varied, and work tasks are on a 2-week rotation!
Tasks may include
- Customer service for Credit line customers (including calls) such as end of contract, settlements, account queries, statements etc.
- Management and preparation of appropriate documentation for Credit Lines including presentation for underwriting and review of outstanding liabilities.
- Effectively manage the pay-out processes associated with all brands (KINTO, Mazda, Toyota/Lexus Non-Brand)
- Assisting with general queries generated by our network of Dealers, KINTO, Fleet Customers and TGB/Brokers and the One Toyota Fleet Sales team.
- Ensure monthly and ad hoc reporting is sent out by agreed SLAs.
- Pay invoices by agreed SLA ensuring details match our point-of-sale system.
- Commission payments/Vehicle payments and reconciliation.
Key Experience & Skills
- Proficiencies in using Microsoft Office software, including Word and Excel.
- Previous experience working in an administration or operational position, within a busy processing environment.
- Strong numeracy and literacy skills.
- Motor finance experience would be desirable.
- Logical thinker with the ability to develop and communicate their ideas.
Attributes & Behaviours
- Good time management and organisational skills.
- Strong written and verbal communication.
- Self-motivated and proactive worker.
- Keen attention to detail.
- Able to work effectively with all levels of staff and external partners.
- Able to work independently and within a team.
- Flexible to circumstantial change.
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning & development opportunities including Linked In Learning courses
- Annual events (e. g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!
- Our Recruitment Process
At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.
We are committed to supporting disabled applicants throughout the recruitment process.
Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage.
Please ensure to add this information into your application.
When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.
Some examples of how we might be able to help are listed below
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis to support you to be your best self.
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Fleet Business Unit Executive employer: KINTO UK Limited
KINTO UK Ltd is an exceptional employer that fosters a collaborative and innovative work culture, perfect for marketing professionals looking to make a significant impact. With a focus on employee growth, KINTO offers opportunities for professional development and the chance to work closely with renowned brands like Toyota and Lexus, all while enjoying the flexibility of a hybrid working model. Join us to be part of a dynamic team that values creativity and strategic thinking in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Business Unit Executive
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like KINTO UK Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Fleet Business Unit Executive
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to KINTO UK Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on KINTO UK Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at KINTO UK Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with KINTO UK Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at KINTO UK Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former KINTO UK Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
