At a Glance
- Tasks: Engage with customers, provide refinance quotes, and collaborate with dealerships.
- Company: KINTO UK Limited, a vibrant company focused on customer solutions.
- Benefits: Hybrid working model, supportive environment, and personal development opportunities.
- Other info: Twelve-month fixed term contract with potential for growth.
- Why this job: Join a dynamic team and help retain customers while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
KINTO UK Limited is seeking an individual to join our Customer Solutions department on a twelve-month fixed term contract. This vibrant team works closely with customers at the end of their PCP agreement, aiming to retain them within the brand.
The role involves:
- Answering customer calls
- Providing refinance quotations
- Liaising with dealerships
We offer a supportive atmosphere that fosters personal development and a hybrid working pattern of 2 days in the office and 3 days from a location of your choice.
Hybrid End-of-Contract Solutions Specialist in Epsom employer: KINTO UK Limited
KINTO UK Limited is an excellent employer that prioritises employee well-being and growth, offering a supportive atmosphere where team members can thrive. With a hybrid working model that allows for flexibility and a focus on personal development, employees are encouraged to enhance their skills while enjoying a balanced work-life dynamic. Joining our vibrant Customer Solutions department means being part of a dedicated team that values collaboration and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid End-of-Contract Solutions Specialist in Epsom
✨Tip Number 1
Get to know KINTO UK Limited and their values. When you’re on that call or in an interview, show us you understand our mission and how you can contribute to keeping customers happy at the end of their PCP agreements.
✨Tip Number 2
Practice your communication skills! Since you'll be answering customer calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer queries and how to handle them.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the team and the company culture. This could give you an edge during the interview process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our vibrant team.
We think you need these skills to ace Hybrid End-of-Contract Solutions Specialist in Epsom
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in customer service. We want to see how you've helped customers in the past, especially in tricky situations. Share specific examples that demonstrate your ability to retain customers and provide excellent service.
Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when applicants take the time to tailor their application to our job description. Mention how your skills align with the role of a Hybrid End-of-Contract Solutions Specialist and why you’re excited about working with KINTO UK Limited.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KINTO UK Limited
✨Know Your Stuff
Before the interview, make sure you understand KINTO UK Limited's services and how they relate to end-of-contract solutions. Familiarise yourself with PCP agreements and common customer concerns. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Hybrid End-of-Contract Solutions Specialist, you'll be dealing with customers regularly. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate customer calls, focusing on how to provide clear refinance quotations and handle queries effectively.
✨Emphasise Teamwork and Adaptability
Since this role involves liaising with dealerships and working within a vibrant team, highlight your ability to collaborate and adapt. Share examples from your past experiences where you've successfully worked in a team or adapted to changing situations, especially in a customer service context.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support for personal development, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
