At a Glance
- Tasks: Support customers by demonstrating product functions and providing tailored solutions.
- Company: Dynamic company in the energy storage sector with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Engaging role with opportunities for growth and collaboration in a fast-paced environment.
- Why this job: Make a real impact by helping clients achieve their business goals with cutting-edge solutions.
- Qualifications: 2+ years in the ESS market; experience in application or sales engineering preferred.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, UK, with substantial national travel
Work Schedule: Monday - Friday
About the Role
The ESS Technical Solution Engineer role combines application engineering and sales engineering. You will support and service customers by demonstrating product functions, technical benefits, and value to help them achieve their business goals and to help the company win opportunities. You will work closely with clients, understanding their specific needs, and use your in-depth understanding of the company’s products and services to provide tailored solutions. You will also gather feedback from clients and bridge the gap between internal development teams and customer requirements, helping to refine products and services based on customer needs and experiences.
Key Responsibilities
- Product Demonstration
- Develop a deep understanding of the products and services.
- Clearly explain complex technical concepts to clients.
- Contribute to sales presentations, demonstrating product benefits, value, and completed applications.
- Client Engagement
- Interact directly with clients to understand their needs, challenges, and requirements, as well as competition information.
- Gather and analyse information on client projects and requirements.
- Identify opportunities where the company’s solutions can add value and help win business.
- Solution Development
- Develop solutions that align with client projects once their needs are understood.
- Collaborate with technical teams to design tailored solutions addressing specific challenges.
- Provide clients with technical support as needed and relay information to internal development teams for product development and updates.
- Proposal Creation
- Create detailed proposals outlining proposed solutions and their benefits.
- Address both technical aspects and business value for the client.
- Prepare documentation according to customer requirements, which may include specifications, user manuals, disposal proposals, and related materials.
- Technical Support
- Provide ongoing technical support to clients.
- Answer questions, address concerns, and assist with any technical issues that arise.
- Technical Agreement Negotiations
- Take part in negotiations with clients, addressing technical concerns and clarifying expectations.
- Ensure both parties are aligned on the proposed solution to form final technical agreements.
- Risk Assessment and Problem Solving
- Identify potential issues in advance and propose preventative solutions.
- Resolve technical issues during manufacturing, delivery, and commissioning until successful handover to the customer.
- Cooperate with internal development and project management teams when required.
- Market Research
- Stay informed about market trends, competitor offerings, and customer feedback.
- Generate ideas for product and service improvements and innovation based on market trends and customer input.
Qualifications
- At least 2 years work experience in the UK/EU ESS market.
- Previous work experience as an application engineer or sales engineer in the ESS market is advantageous.
- Previous experience in a utility or ESS developer company is advantageous.
- Knowledge of UK/EU ESS project development requirements is advantageous.
Required Skills
- Exceptional customer service and interpersonal skills.
- Excellent market and competitor analysis abilities.
- Excellent analytical and problem-solving abilities.
- Strong collaboration and communication skills.
- Strong logical and strategic thinking abilities.
- Fluency in English and Mandarin Chinese.
Technical Solutions Engineer in London employer: Kintec Global Recruitment
Kintec Global Recruitment is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving fields of water, hydrogen, and nuclear engineering. With a strong commitment to employee development, you will have ample opportunities for mentorship and professional growth, all while enjoying the flexibility of a hybrid working arrangement in the vibrant city of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Solutions Engineer in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Solutions Engineer role you’re after at Kintec Global Recruitment.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Kintec Global Recruitment a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Kintec Global Recruitment.
✨Apply Through Company Websites
When you spot a role like Technical Solutions Engineer at Kintec Global Recruitment, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Solutions Engineer in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Solutions Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Kintec Global Recruitment a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Kintec Global Recruitment specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Kintec Global Recruitment
✨Brush Up on Core Engineering Principles
Before heading into the interview with Kintec Global Recruitment, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Kintec Global Recruitment want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
