At a Glance
- Tasks: Support the Patient Services Team and manage patient inquiries in a busy GP practice.
- Company: Kinson Road Medical Centre, a friendly and reliable healthcare provider.
- Benefits: Part-time hours, competitive pay, NHS Pension, and 25 days annual leave.
- Other info: Flexible hours to fit around your studies or other commitments.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Strong customer service and communication skills required.
The predicted salary is between 30000 - 40000 β¬ per year.
Kinson Road Medical Centre seeks a friendly and reliable Patient Services Coordinator to join their busy GP practice in Bournemouth. The role involves supporting the Patient Services Team and ensuring efficient daily activities.
Responsibilities include:
- Managing patient inquiries
- Scheduling appointments
- Assisting the clinical team
A focus on customer service and good communication skills is essential. The position offers part-time hours, competitive pay, and access to NHS Pension, alongside 25 days annual leave (pro-rata).
Patient Services Coordinator β GP Practice (Flexible Hours) in Bournemouth employer: Kinson Road Medical Centre
Kinson Road Medical Centre is an excellent employer that prioritises a supportive work culture and values the contributions of its staff. With flexible hours and a commitment to employee well-being, including access to the NHS Pension and generous annual leave, this GP practice in Bournemouth offers meaningful opportunities for professional growth and development in a friendly environment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Patient Services Coordinator β GP Practice (Flexible Hours) in Bournemouth
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Kinson Road Medical Centre on LinkedIn. A friendly chat can give us insider info about the practice and might even lead to a referral!
β¨Tip Number 2
Prepare for the interview by practising common questions related to patient services. We should focus on showcasing our customer service skills and how we handle inquiries, as these are key in this role.
β¨Tip Number 3
Show off your personality! When we get the chance to meet the team, let our friendly side shine through. Being personable is crucial in a GP practice, so letβs make a great first impression!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience directly related to the Patient Services Coordinator role.
We think you need these skills to ace Patient Services Coordinator β GP Practice (Flexible Hours) in Bournemouth
Some tips for your application π«‘
Show Your Personality:When writing your application, let your friendly and reliable nature shine through. We want to see the real you, so donβt be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Services Coordinator role. Highlight your customer service experience and communication skills, as these are key for us at Kinson Road Medical Centre.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and skills are easy to read and relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in our busy GP practice!
How to prepare for a job interview at Kinson Road Medical Centre
β¨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Services Coordinator. Familiarise yourself with managing patient inquiries and scheduling appointments, as these are key parts of the job. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your Customer Service Skills
Since this role focuses heavily on customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you resolved issues or went above and beyond for a patient or customer. This will demonstrate your ability to handle inquiries effectively.
β¨Practice Good Communication
Effective communication is crucial in a GP practice. During the interview, practice clear and concise responses. You might even want to rehearse common interview questions with a friend or family member to ensure you convey your thoughts well. Remember, it's not just what you say, but how you say it!
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the practice is the right fit for you.