Solutions Architect in Glasgow

About Kinsmen Group

From our locations in the U.S. and U.K., we help companies transform how they use data. Since 2015, Kinsmen Group has been working to simplify the complexities of information management through a service-oriented approach. We are passionate about what we do and take pride in our work. Above all, we are a people-first company and believe in inclusion, teamwork, integrity, and respect.

We fully embrace and model our core values in everything we do:

• HAVE PASSION & PRIDE: We take pride in our brand and the outcome of our work. We do all things with passion because we enjoy what we do, and we believe our work delivers real value.
• PURSUE EXCELLENCE: We have a winning mindset. We exceed customer expectations by responding to their needs effectively and delivering superior business results through excellent performance.
• ACT WITH INTEGRITY: We are honest, transparent, and committed to doing what’s best for our customers and our company.
• THRIVE TOGETHER: We leverage the collective experiences, varied skills, and unique talents of every team member to embrace innovation and achieve greatness together.
• ENJOY THE JOURNEY: Customers and team members choose us because we help them achieve success, and they love us because they enjoy the journey that gets them there.

About the role

At Kinsmen Group, we pride ourselves in delivering high quality solutions to customers. At the heart of that is our Solution Architects – responsible for capturing requirements, aligning to the proposed solutions then seeing it through to the point the customer realizes the value of their investment. Acting primarily on behalf of the customer, the Solution Architect provides project ownership to the wider team, supporting the successful delivery of projects and solutions.

We are looking for passionate, driven individuals that can work as part of a growing team to lead the customer engagement project by project, ensuring only the best outcomes. Experience in the field of document management and/or data-driven solutions would be a big advantage, as is the ability to communicate clearly and confidently to all levels of an organization.

What you'll do

• Works directly with end-users to define system requirements and oversee project delivery in terms of solution alignment to customer needs and expectations.
• Prepares or assists in the preparation of project documentation, including System Requirements Specifications, Functional Specifications, System Design Specifications, and Data Migration Plans, as necessary.
• Designs, configures, and unit tests user interface components and server components according to project specifications.
• Installs and configures solutions in client environment as required to support the project team.
• Prepares training materials and performs training to end-users and system administrators.
• Performs data migration of customer legacy data in conjunction with the technical team.
• Reviews and provides input to project documentation, including the Project Plan, Project Schedule, project estimates, and the Issues and Actions Log.
• Performs solution configuration reviews submitted by other consultants to ensure adherence to standards.
• Keeps the project manager apprised on the status of assigned tasks, all key customer communications, and all issues that arise.
• Provides technical support to customers, including troubleshooting and defect resolution, and answering functionality questions by users and administrators.
• Adheres to Kinsmen Group standards and defined methodologies, as defined in standard operating procedures and guidelines.
• Assists in quality assurance activities, as necessary.
• Serves as technical expert and provides technical assistance for all services employees.
• Assists in the sales process by performing product demonstrations, providing technical guidance and recommendations, and preparing technical estimates.
• Can work independently, with minimal supervision.
• Consistently completes tasks on schedule or ahead of schedule - and completes tasks within budget.
• Delivers high-quality projects which contain minimal defects.
• Manages the overall development effort for a project and supports project management responsibilities as necessary.

Qualifications

• Recognized by customers and coworkers as a technical expert.
• Minimum of 5 years’ experience as a Solution Consultant in the field of Engineering Information Management.
• Minimum experience of 10 projects in the role of Solution Consultant or similar.
• Solid understanding of document management, data driven software solutions.
• Full project lifecycle experience.
• Experience in requirements gathering and business analysis.
• Strong verbal and written communication skills.
• Ability to train others and perform demonstrations.
• Solid problem-solving skills.
• Must be a team player.
• Must be able to work in a fast-paced, dynamic environment.
• Ability to travel up to 30% across UK and North America.
• Must be self-motivated.