Systems & Facilities Manager

ABOUT THE DEPARTMENT: The Capital Building Projects Department is a new department that consolidates existing programs from the Executive Office and Public Works Department, along with new positions, to continue to deliver high-quality professional management of the City’s expanding building improvement project portfolio. The Capital Building Projects Department includes eight full-time employees, working under the Director of Capital Building Projects. Major program areas include design, construction, and system performance. This organizational structure will ensure that consideration of strategic priorities such as the Net Zero Action Plan and the Building Energy Use Disclosure Ordinance is embedded in all aspects of project lifecycles.

ABOUT THE ROLE: The City is currently seeking a facilities manager/building management professional with 10+ years of experience to join our team as Building Manager in the Capital Building Projects Department. The Building Manager is a new position who reports to the Director of System Performance collaborating with internal and external stakeholders including but not limited to the Superintendent of Buildings (DPW) and Cambridge Public Schools (CPS) to coordinate repairs, maintenance or otherwise necessary actions related to DHSP. Serve as the Department liaison/coordinator for sites for inspections and licensure compliance. Work collaboratively with DPW on the Massachusetts State Elevator Code as it relates to the performance and maintenance of elevators; the Massachusetts State Building Code as it relates to the performance of HVAC systems; and State Gas and Plumbing Code as it relates to boiler plants and other applicable equipment; Massachusetts Building Code as it relates to business and commercial buildings.

Manage wayfinding, security protocols and safety practices for DHSP facilities in partnership with key stakeholders and in collaboration with appropriate departments to ensure consistent standards and compliance. In collaboration with other members of the department, assist with Departmental E-Governance submissions and management of capital projects as necessary. Ensure effective communication with management and other affected stakeholders to ensure they are kept appraised of project status. Support the set up of various Department events and initiatives as needed. Being versed in the performance of the several components of building systems such as the building envelope or roof so that they will be able to detect and identify issues/problems as they arise. Adjust, monitor, and provide input into computer-controlled equipment. Manage files on maintenance subcontractors. Attend weekly meetings as requested. Assist with coordinating consultant services. Perform other related duties as assigned.

This position requires experience with Computerized Maintenance and Management systems (CMMS) and Enterprise Management Systems (EAM) to provide supervision of the installation, training and implementation protocol. Provide and create overall Maintenance schedules for each DHSP building with other Building Manager(s). Review proposals, change orders, and contract amendments related to maintenance activities. Support the development of the department’s annual operating and capital budget submission. Provide mentoring to staff to help them perform their jobs better. Must have the appropriate skills to develop detailed Maintenance Schedules. Effectively collaborate with other City departments to meet multi-disciplinary goals and objectives for the environment including the Net Zero Action Plan. Employ best practices around process improvement, team management and communications. Model the City’s values and culture, and act with the highest integrity and ethics. Perform related duties as required by the Director of Capital Building Projects Department.

MINIMUM REQUIREMENTS: Education and Experience: 3+ years of experience using and updating Computerized Maintenance and Management systems (CMMS) and Enterprise Management Systems (EAM). Past experience with a Municipality or Company managing the maintenance of many buildings in the portfolio. 3+ years commercial building maintenance experience. A valid Massachusetts Motor Vehicle Operator’s License Class D is required.

Knowledge, Skills, and Abilities: Strong interpersonal skills. Strong written and verbal communication skills. Exceptional organization skills. Demonstrated ability to work independently and manage competing priorities in a busy work environment under tight deadlines. Strong problem solving, decision making and mediation abilities. Proficiency with a variety of computer software typical to professional office environment including Word, Excel, Smartsheet, Teams, and Zoom. Strong working knowledge of Architecture, Engineering, and Construction computer software, such as AutoCAD, Revit, Bluebeam, Adobe Acrobat, and other Adobe Suite programs. High ethical standards and personal integrity. Commitment to anti-racism, diversity, equity and inclusion. The City of Cambridge’s workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.

PREFERRED QUALIFICATIONS: Bachelor’s or master’s degree in engineering, construction management, facility management or similar related field preferred. Familiarity with the Tritium/Niagara BMS systems or similar is highly desirable. Experience with state and municipal procurement laws and regulations. Knowledge and understanding of local and national building codes and standards as they relate to building design, construction.