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- Tasks: Provide top-notch customer service and support library operations across branches.
- Company: A vibrant public library in Cambridge with a community-focused mission.
- Benefits: Flexible hours, community engagement, and a chance to enhance your customer service skills.
- Why this job: Join a friendly team and make a difference in your community through library services.
- Qualifications: High school diploma required; library experience and a degree preferred.
- Other info: Part-time role averaging 10 hours per week with a dynamic work environment.
The predicted salary is between 13 - 16 £ per hour.
A public library in Cambridge is looking for a Senior Substitute who will provide outstanding customer service and support library operations across multiple branches. The role involves checking in/out materials, assisting patrons, and engaging with the community.
A high school diploma is required, while a Bachelor's degree and prior library experience are preferred. Candidates must exhibit strong customer service skills and flexibility in scheduling. This is a substitute position averaging 10 hours per week.
Library Substitutes: Circulation & Customer Service in Cambridge employer: Kinsley Power Systems
Contact Detail:
Kinsley Power Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Substitutes: Circulation & Customer Service in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the library world or local community. You never know who might have a lead on a substitute position or can put in a good word for you.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with library staff or patrons, make sure to highlight your experience and passion for helping others. It’s all about making that personal connection.
✨Tip Number 3
Flexibility is key! Be open to different shifts and branches. Let them know you’re ready to jump in wherever needed. This shows you’re committed and adaptable, which is super important for a substitute role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect library substitute gig. Plus, it’s a great way to stay updated on new opportunities that pop up.
We think you need these skills to ace Library Substitutes: Circulation & Customer Service in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for patrons in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention why you’re excited about working in a library and how your background fits the job description.
Flexibility is Key: Since this is a substitute position, we value flexibility. In your application, let us know about your availability and any previous experiences where you adapted to changing schedules or needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Kinsley Power Systems
✨Know Your Library Basics
Familiarise yourself with the library's services and operations. Understand how circulation works and be ready to discuss how you would assist patrons with checking in and out materials. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a patron or resolved a conflict. This will demonstrate your ability to engage with the community effectively.
✨Flexibility is Key
Since this position requires flexibility in scheduling, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on additional responsibilities. This will reassure them that you're reliable and can handle the demands of a substitute role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the library's community engagement initiatives or how they support their staff. This not only shows your enthusiasm for the role but also gives you insight into the library's culture and values.
