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- Tasks: Lead the transformation of a celebrated venue, ensuring operational excellence and guest satisfaction.
- Company: Join a renowned cultural landmark with a vibrant creative community.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape a legacy.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Make a lasting impact on the city's nightlife and elevate a beloved venue.
- Qualifications: Proven experience in high-volume venues and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are hiring a General Manager for one of the city's most celebrated cultural landmarks, an event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings.
As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter.
This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences.
What You’ll Achieve in 12 Months:
- Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners.
- Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license.
- Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals.
- Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry.
- Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor.
- Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven.
- Risk Management: Anticipate and mitigate operational risks through robust staff training and incident management procedures.
Key Requirements:
- Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space.
- Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control.
- Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy.
- Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters.
- Leadership Style: Highly organized with the ability to balance immediate operational needs with long-term strategic planning.
Why Join Us?
- Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot.
- Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink.
- Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.
General Manager in London employer: Kinora Group
Contact Detail:
Kinora Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show up prepared for interviews! Research the venue and its history, especially its role in the live music scene. Bring your A-game by having ideas ready for how you can elevate their guest experience and drive commercial growth.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you’re genuinely interested and professional.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest opportunities listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of our team!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about the venue and its transformation. Share your vision for what you can bring to the table.
Tailor Your Experience: Make sure to highlight your relevant experience in high-volume venues or event spaces. We’re looking for someone with a proven track record, so connect your past roles to the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for this General Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Kinora Group
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the types of events it hosts, and its reputation in the industry. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to its evolution.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to team building and how you've successfully led teams in high-pressure environments. Share specific examples of how you've inspired staff and improved guest experiences in previous roles.
✨Demonstrate Commercial Acumen
Since the role involves P&L responsibility and budgeting, come ready to discuss your experience with financial management. Bring examples of how you've maximised revenue in past positions, particularly in hospitality or event spaces, and be ready to talk about your strategies for optimising bar sales and managing costs.
✨Engage with Strategic Vision
The venue is undergoing a transformation, so it's important to align with their vision for the future. Be prepared to share your ideas on how to elevate the guest experience and drive commercial growth. Show that you can think strategically while also managing day-to-day operations effectively.