Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide AV technical support and manage incidents across meeting rooms.
- Company: Join a global leader in collaboration and systems integration.
- Benefits: Competitive salary, flexible shifts, and comprehensive company benefits.
- Why this job: Be part of a dynamic team transforming workspaces with cutting-edge technology.
- Qualifications: Experience with AV systems and excellent customer service skills required.
- Other info: Opportunities for career growth in a collaborative environment.
The predicted salary is between 42000 - 46000 £ per year.
Role: AV Technician
Contract Type: Full-time, Permanent
Location: London, UK
Salary: £42,000 - £46,000 (dependent on experience), plus company benefits
Interview Process: 2 stages (Virtual and Face-to-face)
Hours: Shifts could be: 07:00 – 16:00 or 10:00 – 18:30 – mostly shifts will be 7am – 4pm, but we would need flexibility to cover the later shift.
Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.
With the expansion of one of our key global customers, we now have an opportunity for a proven AV technician, passionate about engineering, to join our highly collaborative team to provide AV technical and break fix support across all meeting rooms and technologies across our client’s campus. The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below.
Key responsibilities
- Perform L3 incident management and carry out proactive health checks in accordance with SOP
- Production of and delivery of weekly and monthly reports including faults, fixes and trends
- Provide service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities
- Assist with support for video / audio conferencing problems; investigating faults and recommending further actions to rectify
- Ensure all multi-media / presentation rooms are maintained in good working order
- Presentation / multi-media meeting room/event support, including duration support
- Provide AV and VC set-up and technical support across all meeting rooms and VC equipped room
- Assist with training of new starters and freelancer
- Video / audio conference setup and support
Skills and experience
- An excellent working knowledge of Creston, Cisco, Extron and Lightware
- A good technical understanding of video conference standards and protocols
- A working knowledge of networks
- Proven industry experience in fields relating to AV and VC activity
- Experience of client facing responsibilities in a corporate environment
- High level of customer service
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.
Equal Opportunities
Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.
Senior AV Technician employer: Kinly’s Global Services
Contact Detail:
Kinly’s Global Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AV Technician
✨Tip Number 1
Get to know the company inside out! Research Yorktel-Kinly's projects and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Prepare for both the virtual and face-to-face interviews by running through common questions and scenarios related to AV tech. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that highlight your experience with Creston, Cisco, and other relevant tech. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Senior AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior AV Technician role. Highlight your experience with Creston, Cisco, Extron, and Lightware, as well as any client-facing responsibilities you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AV technology and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: In your application, don’t forget to mention your technical understanding of video conference standards and protocols. We’re keen to know how you’ve tackled AV challenges in the past, so share specific examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Kinly’s Global Services
✨Know Your AV Stuff
Make sure you brush up on your knowledge of Crestron, Cisco, Extron, and Lightware. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had with video conferencing systems.
✨Showcase Your Customer Service Skills
Since this role involves client-facing responsibilities, prepare examples that highlight your customer service experience. Think about times when you went above and beyond to resolve an issue or support a client, and be ready to share those stories.
✨Flexibility is Key
The job requires flexibility with shifts, so be prepared to discuss your availability. It’s a good idea to express your willingness to adapt to different schedules, especially if it means supporting critical events or meetings.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Brush up on your understanding of AV standards and protocols, and be ready to explain how you would handle specific scenarios, like troubleshooting a video conference setup or performing proactive health checks.
