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For Companies At a Glance
- Tasks: Lead and manage technical event delivery across London, ensuring high-quality standards.
- Company: Join Yorktel-Kinly, a global leader in collaboration and managed services.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Shape the future of hybrid events and work with cutting-edge technology.
- Qualifications: Proven experience in technical event management and expertise in Microsoft Teams.
- Other info: Dynamic role with opportunities to lead a talented team and drive innovation.
The predicted salary is between 47000 - 52000 £ per year.
Overview
Role: AV Technical Event Manager
Contract Type: Permanent & Full-time
Hours: 08:30-17:30; some shift flexibility is required for live events
Location: London, City, London
Salary: £55,000 - £60,000 depending on experience, plus company benefits
Interview Process: 2 stage (Virtual and Face-to-face)
Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people.
We now have an exciting opportunity for a proven Audio Visual Technical Event Manager to join one of our most prestigious client sites, as part of a new team to be accountable for the strategic leadership, governance, and quality assurance of all technical event delivery across London-based event spaces, with periodic responsibility for UK-wide events in other offices.
This is a management and oversight role, not a hands-on delivery position. The postholder leads Senior Event Technicians and Event Technicians while setting the technical direction, standards, and governance that underpin event success.
The role requires deep, practitioner-level technical event experience gained prior to entering management, combined with expert knowledge of hybrid and enterprise broadcast workflows, particularly those built on Microsoft Teams.
Event environments include multi-purpose rooms (MPRs) through to purpose-built auditoriums, supporting in-person, virtual, and hybrid audiences at scale.
Key responsibilities:
- Leadership & Team Management
- Provide leadership with overall accountability for Event Technicians and Senior Event Technicians
- Establish clear performance expectations, accountability, and professional discipline across the technical events function
- Develop senior technicians as operational leaders responsible for frontline delivery
- Own workforce planning, skills development, and technical capability coverage
- Governance, Standards & Discipline
- Define and enforce governance frameworks covering technical design, delivery standards, operational risk, and service quality
- Ensure consistent application of technical, safety, and broadcast standards across all event types
- Act as the senior escalation point for complex, high-profile, or high-risk events
- Drive continuous improvement through structured post-event reviews and service performance analysis
- Strategic Technical & Hybrid Event Planning
- Lead strategic planning for in-person, hybrid, and fully virtual events, ensuring scalable and resilient technical designs
- Set the technical vision for enterprise hybrid events delivered through Microsoft collaboration platforms
- Ensure event architectures are aligned with network capability, security constraints, and organisational standards
- Oversee technical planning for complex events involving multiple locations, live contributors, and external audiences
- Microsoft Teams & Enterprise Broadcast Expertise
- Provide authoritative oversight for events delivered via Microsoft Teams and Teams Town Hall
- Own the technical standards and architectural approaches for enterprise streaming and hybrid event workflows
- Demonstrate expert understanding of how audio and video signals are encoded, transported, and managed across corporate networks and cloud platforms
- Ensure teams design events with full consideration of latency, resilience, bandwidth, redundancy, and failure scenarios
- Act as the technical authority for escalation, design assurance, and best practice in enterprise hybrid events working alongside UC team colleagues
- Stakeholder & Supplier Management
- Serve as the senior technical events partner for internal stakeholders
- Translate business and communications objectives into robust technical event strategies
- Manage external suppliers and partners, ensuring quality, consistency, and value for money
- Contribute to budgeting, forecasting, and procurement for technical event services
- Operational Assurance (Non-Hands-On)
- Maintain oversight of live event delivery without participating in day-to-day technical operation
- Ensure Senior Event Technicians are accountable for execution, issue management, and incident response
- Monitor service health, risk, and performance trends across all supported events
Skills & experience
Essential
- Proven hands-on experience delivering technical events prior to moving into management, within live, broadcast, or hybrid environments
- Demonstrated transition from frontline technical delivery into a leadership or management role
- Expert-level knowledge of enterprise hybrid event delivery using Microsoft Teams and Teams Town Hall
- Deep technical understanding of live audio and video workflows, including how media is encoded, transported, and managed across on-premise, cloud, and corporate network environments
- Strong understanding of streaming architectures, resilience planning, and failure mitigation in live event scenarios
- Experience defining technical standards, governance models, and service frameworks for technical event delivery
Desirable
- Experience supporting executive, leadership, or externally visible events
- Experience operating across multiple venues or geographic locations
- Knowledge of security, compliance, and risk considerations in enterprise broadcast environments
Personal Attributes
- Practitioner-led credibility with the authority to set and enforce standards
- Calm, decisive leadership style, particularly under live-event pressure
- Strategic thinker with a strong grasp of technical detail
- Collaborative, while uncompromising on quality and governance
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.
Equal Opportunities: Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.
AV Technical Event Manager employer: Kinly’s Global Services
Contact Detail:
Kinly’s Global Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technical Event Manager
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV and event management. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and successes in technical event management. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to AV technical roles. Think about how you would handle high-pressure situations and be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace AV Technical Event Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the AV Technical Event Manager role. Highlight your leadership experience and technical expertise in hybrid event delivery, especially with Microsoft Teams.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your past successes in managing technical events and how you’ve led teams to deliver outstanding results.
Showcase Your Technical Knowledge: Don’t shy away from showcasing your deep understanding of audio and video workflows. Mention any relevant certifications or experiences that demonstrate your expertise in enterprise hybrid event delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Kinly’s Global Services
✨Know Your Tech Inside Out
As an AV Technical Event Manager, you need to demonstrate your deep understanding of hybrid and enterprise broadcast workflows, especially with Microsoft Teams. Brush up on the technical details of audio and video signal management, as well as streaming architectures, so you can confidently discuss how you would handle complex event scenarios.
✨Showcase Your Leadership Skills
This role is all about leading a team of technicians, so be prepared to share examples of how you've successfully managed teams in high-pressure environments. Highlight your experience in setting performance expectations and developing others into operational leaders, as this will show you're ready for the management aspect of the job.
✨Prepare for Scenario-Based Questions
Expect questions that put you in the hot seat regarding live event challenges. Think through potential issues you might face during a high-profile event and how you would resolve them. This will showcase your problem-solving skills and your ability to maintain calm under pressure.
✨Understand Stakeholder Management
You'll need to serve as a senior technical partner for internal stakeholders, so be ready to discuss how you've translated business objectives into technical strategies in the past. Share specific examples of how you've managed external suppliers and ensured quality and consistency in event delivery.
