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- Tasks: Support VIP conferences with AV tech, ensuring seamless event experiences.
- Company: Join Kinly, Europe's leading AV integrator with a global reputation.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Why this job: Be part of high-profile events and work with cutting-edge AV technology.
- Qualifications: Experience in AV support and excellent communication skills required.
- Other info: Dynamic team culture with opportunities for professional growth.
The predicted salary is between 34000 - 43000 £ per year.
Overview
Role: AV Event Technician
Contract Type: Full-time, Permanent
Location: London, UK (EC2N)
Salary: £40,000 – £43,000 (dependent on experience), plus company benefits
Interview Process: 2 stage (Virtual and Face-to-face)
Hours: Monday – Friday – 40 hours (rotational shifts; 7am – 4pm & 10am – 7pm)
Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.
Responsibilities
- Review Schedule for VIP Conferences
- Review daily AV schedule and provide both remote and onsite room support
- Provide first line break-fix support for all AV hardware
- Ensure scheduled conferences are connected without any issues
- Overall administrative works such as: responding to AV support hotline calls and emails
- Carry out daily proactive rooms checks
- Review, respond and handle support tickets received into the AV queue (BlackRock’s incident management tool)
- Setup and provide in room support for events
- Working with others within the team to support events, including pre-event testing of audio, wireless microphones, VC connections and displays
- Liaising with clients for large events to understand client’s requirements
- Attend pre-production meetings required for any scheduled special events
- Primary Support to Operate in room systems for Global Production Events
- Liaise with internal & external clients, vendors, venue account managers and project managers to successfully deliver events
Skills and experience
- AV support technician with proven support experience
- Excellent communications skills
- Process & procedure oriented
- Experience within a customer-facing role
- Working knowledge of Cisco AV technologies
- Industry standard certification (Cisco, Avixa , Crestron, Extron)
- Working knowledge and some experience with Cisco and other event related technologies and equipment
- Working knowledge of Lighting and Acoustic skills
Additional information
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.
About Kinly
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Why Kinly?
We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.
We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.
We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.
We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.
Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.
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AV Event Technician - L2 employer: Kinly’s Global Services
Contact Detail:
Kinly’s Global Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Event Technician - L2
✨Tip Number 1
Get to know the company inside out! Research Kinly's projects and values so you can show off your knowledge during interviews. It’ll help us see how you fit into our team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident when it’s time to shine in front of us.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful ones about the role or the team. It shows us you’re genuinely interested and ready to engage with your future colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace AV Event Technician - L2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Event Technician role. Highlight your relevant experience with AV technologies and customer-facing roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AV technology and how you can contribute to our team at Kinly. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to mention any industry certifications you have, like Cisco or Crestron. We value those qualifications and they can really set you apart from other candidates. Let us know what makes you a tech whiz!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Kinly’s Global Services
✨Know Your AV Stuff
Make sure you brush up on your knowledge of AV technologies, especially Cisco, Crestron, and Extron. Be ready to discuss your hands-on experience with these systems and how you've tackled issues in the past.
✨Show Off Your Communication Skills
Since this role involves liaising with clients and team members, practice articulating your thoughts clearly. Think of examples where your communication made a difference in resolving an issue or enhancing an event.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like troubleshooting during a live event. Prepare some scenarios from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Understand Kinly's Values
Familiarise yourself with Kinly’s mission and values. Be ready to explain why you want to work there and how your personal values align with theirs. This shows you're not just looking for any job, but that you're genuinely interested in being part of their team.