Recurring Services Co-Ordinator in Livingston
Recurring Services Co-Ordinator

Recurring Services Co-Ordinator in Livingston

Livingston Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Kinly

At a Glance

  • Tasks: Support growth of recurring revenue contracts and create service proposals for customers.
  • Company: Join Kinly, a global leader in collaboration and managed services.
  • Benefits: Negotiable salary, large company benefits, and hybrid working culture.
  • Why this job: Be part of a passionate team making a real impact in the tech industry.
  • Qualifications: Experience in sales or contract management, with strong attention to detail.
  • Other info: Inclusive workplace where you can bring your true self and thrive.

The predicted salary is between 30000 - 40000 £ per year.

Location: Livingston, Scotland (Kinly operate a hybrid culture, allowing for a mix of office/home working - Tuesday, Wednesday, Thursday in Livingston Office)

Salary: Negotiable dependent on skills and experience, plus large company benefits

Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

We now have a new opportunity for someone to join our highly collaborative Service Contracts Team, to assist the Kinly Account Managers in supporting the growth of Kinly recurring revenue contracts, both new and established. New service contracts are built from a defined service catalogue, with pre-defined pricing guidelines – and put together to meet specific customer and/or tender requirements. This role covers large customer contract renewals, which involve the creation of service proposals from client standard service offers and are priced based on defined pricing strategy.

We are looking for a tenacious, conscientious and customer-focused individual who can join the team and live the Kinly values – In it together, Passionate innovators and reliable professionals!

Key responsibilities
  • Increasing new service business, being proactive in responding to requests and owning the opportunity for the service business within Kinly
  • Work with Kinly Account Managers to price new service opportunities; creating service proposals from the existing service portfolio using pricing guidelines and ensuring the approval process is followed, and customer deadlines are met
  • Work with 3rd parties, customers and other Kinly stakeholders to price service elements of tender responses, clarify customer's requirements for service entitlements & meet deadlines for submission to meet customer requirements
  • Maintain an accurate pipeline within Kinly sales environment
  • Provide accurate monthly reporting on activity in agreed reporting template
  • Support the contract renewal process for enterprise customers, creating draft proposal and pricing
Skills & experience
  • Experience working in a fast-paced sales or contract management environment
  • Experience with tender responses preferred
  • Excellent word and excel skills, working knowledge of functions for both applications required
  • Excellent written English and numerical skills
  • Strong attention to detail
  • Being able to think ‘Outside the box’

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

Recurring Services Co-Ordinator in Livingston employer: Kinly

Kinly is an exceptional employer that fosters a collaborative and inclusive work culture, allowing employees to thrive in a hybrid environment between home and our Livingston office. With a strong focus on employee growth and development, we offer extensive training opportunities and a supportive team atmosphere, ensuring that every individual can contribute meaningfully to our mission of transforming workspaces. Our commitment to innovation and excellence, combined with competitive benefits, makes Kinly a rewarding place to build your career.
Kinly

Contact Detail:

Kinly Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recurring Services Co-Ordinator in Livingston

✨Tip Number 1

Network like a pro! Reach out to current or former Kinly employees on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by understanding Kinly's services inside out. Familiarise yourself with their service catalogue and pricing strategies so you can speak confidently about how you can contribute.

✨Tip Number 3

Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges creatively. Kinly loves innovative thinkers who can adapt to fast-paced environments.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kinly team!

We think you need these skills to ace Recurring Services Co-Ordinator in Livingston

Sales Experience
Contract Management
Tender Response Preparation
Pricing Strategy
Proposal Creation
Customer Relationship Management
Attention to Detail
Word Processing Skills
Excel Proficiency
Written Communication Skills
Numerical Skills
Problem-Solving Skills
Proactive Approach
Collaboration Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Recurring Services Co-Ordinator role. Highlight your experience in sales or contract management, and don’t forget to mention any relevant skills that align with Kinly's values!

Showcase Your Attention to Detail: Since this role requires strong attention to detail, be sure to proofread your application. A well-structured and error-free submission will show us that you’re conscientious and professional.

Be Proactive in Your Approach: In your application, demonstrate your proactive nature. Share examples of how you've taken initiative in past roles, especially when responding to customer needs or managing contracts.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Kinly team!

How to prepare for a job interview at Kinly

✨Know Your Stuff

Before the interview, make sure you understand Kinly's services and how they operate. Familiarise yourself with their service catalogue and pricing guidelines. This will help you speak confidently about how you can contribute to the team.

✨Show Your Customer Focus

Since the role is all about supporting customer needs, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your proactive approach and any experiences where you’ve gone above and beyond for a customer.

✨Be Detail-Oriented

Attention to detail is crucial in this role, especially when creating service proposals and managing contracts. During the interview, mention specific instances where your attention to detail made a difference in your work. It’ll show that you’re the conscientious candidate they’re looking for.

✨Think Outside the Box

Kinly values innovative thinking, so come prepared with ideas on how to improve processes or enhance customer service. Share any creative solutions you've implemented in previous roles, as this will demonstrate your ability to contribute to their culture of passionate innovation.

Recurring Services Co-Ordinator in Livingston
Kinly
Location: Livingston

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