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- Tasks: Provide AV support, troubleshoot issues, and maintain systems for clients.
- Company: Join Kinly, Europe's leading AV integrator with a collaborative culture.
- Benefits: Highly competitive salary, company van, fuel card, and great benefits.
- Why this job: Be part of a multi-award-winning team driving innovation in AV technology.
- Qualifications: Experience with AV systems and excellent communication skills required.
- Other info: Opportunities for career growth and working on high-profile international projects.
The predicted salary is between 28800 - 42000 £ per year.
Overview Join to apply for the AV Engineer role at Kinly .Location: Sizewell, Suffolk (travel required around the Suffolk region). Employment type: Full-time, Permanent. Salary: Highly competitive (dependent on experience), plus company benefits and a company van + fuel card. Hours: Monday – Friday; 40 hours working shifts covering 7am-4pm and 10am-7pm. Interview Process: 2 stage (Virtual and Face-to-face).Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.
Role AV EngineerLocation: Sizewell, Suffolk (travel around Suffolk region). Contract Type: Full-time, Permanent. Hours: Monday – Friday; 40 hours working shifts covering 7am-4pm and 10am–7pm.
Key responsibilities
Reactive support calls to client sites to resolve tickets.
Planned Preventative Maintenance visits and communicate identified faults to our helpdesk colleagues and to the client.
Daily room checks.
Fault finding of audio visual and video conferencing systems.
Work collaboratively on troubleshooting and fault fixing, utilizing the existing team and resources within Kinly, and where relevant other service providers across the client estate.
Maintain site surveys and asset registers.
Occasionally support Kinly Project team when onsite installing either for install or supervising.
Skills and experience
Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google.
Ability to operate videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and troubleshoot issues relating to audio, video, etc.
Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron Flex VC solutions, Biamp Tesira, Q-SYS, and Extron.
AVIXA CTS preferred, Microsoft Certification desirable.
AV install experience is essential.
Experience delivering support services to large corporate customers.
Excellent people skills with strong verbal and written communication.
Maturity under pressure with a commitment to excellent customer service across all seniority levels.
Must be willing to complete security screening (BPSS & SC).
SSSTS & ECS/CSCS Card.
Additional informationIf you are selected for interview and need any reasonable adjustments, please notify the Talent Acquisition team at the point of scheduling. For vacancy or application process details in an alternative format, please email jobs@kinly.com or view the Kinly page on Vercida.
About KinlyKinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive collaboration, engagement and productivity to enable a world where people can work together from everywhere. We design, engineer and support audiovisual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Why Kinly?We are experienced: join a multi-award-winning team of innovative professionals. We are proven: leading global businesses rely on us for secure and reliable meeting experiences. We are independent: we partner with the world\’s best AV vendors. We are global: work with leading brands on high-profile, international projects.
Equal OpportunitiesKinly is committed to providing equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We welcome your application.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionOther
IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Kinly by 2x
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AV Engineer employer: Kinly
Contact Detail:
Kinly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an AV Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Since Kinly has a two-stage interview process, practice common AV-related questions and scenarios. Show off your troubleshooting skills and knowledge of collaboration platforms like Microsoft Teams and Zoom.
✨Tip Number 3
Don’t forget to showcase your people skills! As an AV Engineer, you'll be working with clients and colleagues alike. Be ready to demonstrate how you handle customer service and communication under pressure during your interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people at Kinly. Plus, it shows you're serious about joining their award-winning team!
We think you need these skills to ace AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Engineer role. Highlight your experience with audio-visual systems and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AV technology and how you can contribute to our team at Kinly. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with platforms like Microsoft Teams, Zoom, and Polycom. We’re keen on seeing how you troubleshoot and resolve issues, so give us some examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team!
How to prepare for a job interview at Kinly
✨Know Your AV Gear
Familiarise yourself with the specific audio-visual equipment and collaboration platforms mentioned in the job description, like Polycom, Microsoft Teams, and Zoom. Being able to discuss your hands-on experience with these tools will show that you're not just a theoretical candidate but someone who can hit the ground running.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully troubleshot AV issues in the past. Kinly values maturity under pressure, so think of scenarios where you resolved conflicts or technical problems efficiently. This will demonstrate your ability to handle the reactive support calls they'll expect from you.
✨Communicate Clearly
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked to explain complex technical issues to clients or team members, so being concise and clear will set you apart.
✨Be Ready for Teamwork
Kinly emphasises collaboration, so be prepared to discuss how you've worked effectively within a team. Share experiences where you collaborated on troubleshooting or installations, highlighting your ability to work with others and leverage team resources.
