At a Glance
- Tasks: Qualify clients and schedule valuation appointments to boost our branch network.
- Company: Join KFH, London's largest property services group with a collaborative culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for growth.
- Other info: Dynamic team atmosphere with a focus on diversity and inclusion.
- Why this job: Make a real impact in the property market while developing your skills.
- Qualifications: Experience in telephone sales and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
Using our databases you'll review past valuations and qualify potential clients to secure high-quality valuation appointments for our branch network across London. Working closely with our Branch Directors you will be integral in growing our market share in Sales and Lettings.
Key tasks will involve:
- Reviewing past valuations and withdrawn stock databases
- Qualifying potential clients and scheduling valuation appointments
- Recording activity on database software
- Delivering high standards of customer service
- Initiating contact with past buyers and following up on commitments
What can you bring to the role?
- A track record of success in a telephone sales role in estate agency or a similar industry
- Strong rapport-building and qualification skills
- Excellent verbal and written communication
- Resilience, professionalism, and a positive attitude
- Strong commercial focus and ability to meet KPIs
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Valuation Appointment Specialist - Estate Agency employer: Kinleigh Folkard & Hayward
KFH is an exceptional employer, offering a dynamic work environment in the heart of Wimbledon, where you can thrive as a Valuation Appointment Specialist. With a strong focus on employee growth and collaboration, we provide comprehensive training and development opportunities, ensuring that our team members excel in their roles while contributing to London's largest property services group. Join us to be part of a culture that values integrity, diversity, and outstanding customer service, all while enjoying the benefits of working in a vibrant and supportive community.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Valuation Appointment Specialist - Estate Agency
✨Tip Number 1
Network like a pro! Reach out to your connections in the estate agency world and let them know you're on the hunt for a Valuation Appointment Specialist role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the role. Highlight your experience in telephone sales and your knack for building rapport – it’s all about making a great first impression!
✨Tip Number 3
Stay organised! Keep track of the companies you’ve applied to and follow up with them. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining KFH. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Valuation Appointment Specialist - Estate Agency
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Valuation Appointment Specialist role. Highlight your experience in telephone sales and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at KFH. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, make sure your application reflects that. Use clear language and a professional tone, but don’t be afraid to let your enthusiasm for the position come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Numbers
Before the interview, brush up on your understanding of property valuations and the current market trends in London. Being able to discuss specific figures or recent sales will show that you’re not just knowledgeable but also genuinely interested in the role.
✨Practice Your Pitch
Since this role involves a lot of communication, practice how you would introduce yourself and explain your experience in telephone sales. Make sure to highlight your rapport-building skills and any relevant achievements in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a client, as this aligns perfectly with KFH’s commitment to high standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team dynamics. This shows that you’re engaged and serious about wanting to be part of their success story.
