At a Glance
- Tasks: Prepare tenancy documents and ensure top-notch customer service for landlords and tenants.
- Company: Dynamic lettings agency based in Wimbledon with a focus on teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Join a vibrant team and make a difference in the lettings industry.
- Qualifications: Strong admin and customer service experience, plus skills in Word and Excel.
The predicted salary is between 30000 - 40000 £ per year.
A UK lettings agency is looking for a renewals administrator to join their Lettings Renewals team in Wimbledon. The successful candidate will handle preparation of tenancy documents, maintain customer service standards, and process payments through Sage Pay.
Strong experience in administration and customer service is essential, along with proficiency in Word and Excel. This role requires effective communication skills to engage with landlords and tenants successfully.
Tenant Renewals & Documentation Specialist employer: Kinleigh Folkard & Hayward
Join a dynamic lettings agency in Wimbledon, where we prioritise employee growth and foster a collaborative work culture. As a Tenant Renewals & Documentation Specialist, you'll benefit from comprehensive training, competitive remuneration, and the opportunity to make a meaningful impact in the property sector while enjoying a supportive environment that values your contributions.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Renewals & Documentation Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with landlords and tenants, try role-playing scenarios with a friend. It’ll help you feel more confident and articulate during interviews.
✨Tip Number 3
Showcase your admin skills! Prepare examples of how you've used Word and Excel in past roles. Maybe you streamlined a process or created a killer spreadsheet? Bring those stories to the table!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you hit that button and let us know why you’re the perfect fit for the Tenant Renewals & Documentation Specialist role.
We think you need these skills to ace Tenant Renewals & Documentation Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role of a Tenant Renewals & Documentation Specialist, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Lettings Renewals team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Show Off Your Tech Skills:Since proficiency in Word and Excel is key, make sure to mention any specific projects or tasks where you’ve used these tools effectively. We’re looking for candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy documents and the lettings process. Familiarise yourself with common terms and procedures, as well as the specific software like Sage Pay. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for clients. This will demonstrate your ability to maintain high customer service standards, which is crucial for this role.
✨Excel in Communication
Since effective communication is key, practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend, such as dealing with a landlord's concerns or explaining payment processes to tenants. This will help you feel more at ease during the actual interview.
✨Be Ready with Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if the company is the right fit for you too!
