At a Glance
- Tasks: Maximise tenancy renewals and guide landlords and tenants through the process.
- Company: KFH, London's largest property services group with a collaborative culture.
- Benefits: Comprehensive training, career progression, and a range of company benefits.
- Other info: Fixed term contract for 5 months with opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in renewals or residential lettings and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, we are London’s largest property services group — and we’re growing. As part of the Lomond group, our services span sales, lettings, block management, surveying, and financial services.
As a Tenancy Management Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes. This is a fixed term contract for 5 months.
You will be responsible for:
- Managing your own portfolio of tenancy renewals
- Producing renewal letters to landlords and tenants ahead of expiry dates
- Researching local market conditions and advising landlords on renewal terms
- Negotiating and agreeing terms between landlords and tenants
- Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
- Processing renewals and issuing all documents via the online portal
- Managing compliance checks including EICR, EPC and Right to Rent where required
- Executing tenancy agreements and ensuring all documents are completed correctly
- Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
- Identifying opportunities to retain tenants or upsell services
We’re looking for someone with:
- Experience in a renewals or residential lettings role
- Knowledge of the regulatory framework within the lettings sector
- Excellent verbal and written communication skills
- High attention to detail and strong organisation skills
- Resilience and professionalism when handling challenging situations
- IT literacy and CRM experience
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.
Tenancy Management Negotiator employer: Kinleigh Folkard & Hayward
At KFH, we pride ourselves on being London's largest property services group, offering a dynamic work environment that fosters collaboration and integrity. As a Tenancy Management Negotiator, you'll benefit from comprehensive training and clear career progression opportunities, all while working in a supportive team that values customer service and continuous improvement. Our central London location provides unique advantages, including access to a vibrant market and a diverse clientele, making this an excellent opportunity for meaningful and rewarding employment.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Management Negotiator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend industry events, and join relevant online groups. The more people you know, the better your chances of landing that Tenancy Management Negotiator role.
✨Tip Number 2
Prepare for interviews by researching KFH and understanding their values and services. Be ready to discuss how your experience aligns with their needs, especially around tenancy renewals and compliance. Show them you’re the perfect fit!
✨Tip Number 3
Practice your negotiation skills! Role-play scenarios where you negotiate terms between landlords and tenants. This will help you feel confident and ready to tackle real-life situations during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tenancy Management Negotiator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Management Negotiator role. Highlight your experience in renewals or residential lettings, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for KFH. Mention your knowledge of the lettings sector and how you can contribute to maximising tenancy renewals.
Showcase Your IT Skills:Since we value IT literacy, make sure to mention any CRM experience you have. If you've worked with systems like RADAR before, give us the details – it’ll definitely catch our eye!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Before the interview, brush up on your knowledge of tenancy renewals and the lettings sector. Familiarise yourself with the regulatory framework and any recent changes in legislation. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Tenancy Management Negotiator, strong communication is key. Prepare examples of how you've effectively communicated with landlords and tenants in the past. Think about times when you’ve successfully negotiated terms or resolved conflicts, as these will highlight your skills.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Bring along examples of your work that showcase your organisational skills and meticulousness. Whether it’s documents you’ve prepared or processes you’ve managed, being able to discuss these will set you apart.
✨Prepare for Challenges
You might face tough questions about handling difficult situations. Think of scenarios where you’ve had to deal with challenging landlords or tenants and how you navigated those conversations. Showing resilience and professionalism will resonate well with the interviewers.
