At a Glance
- Tasks: Manage client relationships and ensure properties meet legal standards.
- Company: Join Kinleigh Folkard & Hayward, a leader in property management.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a focus on teamwork.
- Why this job: Make a difference in property management while enhancing customer satisfaction.
- Qualifications: Experience in residential property management and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Kinleigh Folkard & Hayward is seeking a Senior Relationship Manager for their Lettings Management team in Wimbledon. This role involves ensuring legal compliance for properties, resolving client complaints, and overseeing property performance.
Candidates should have a track record in residential property management, strong communication skills, and familiarity with CRM systems. Commitment to excellent customer service is essential.
KFH actively encourages diversity and inclusion in its workforce.
Senior Relationship Manager - Lettings & Property Care employer: Kinleigh Folkard & Hayward
Kinleigh Folkard & Hayward is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering professional growth within the property management sector. Located in Wimbledon, employees benefit from a supportive environment that encourages collaboration and innovation, alongside competitive remuneration and opportunities for career advancement in a thriving market.
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Manager - Lettings & Property Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Senior Relationship Manager role. You never know who might have the inside scoop on openings at Kinleigh Folkard & Hayward.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of legal compliance in lettings and property care, as well as common client complaints. We want you to shine when discussing how you can enhance property performance and customer service.
✨Tip Number 3
Show off your CRM skills! Be ready to discuss your experience with CRM systems during interviews. Highlight how you've used these tools to improve client relationships and streamline property management processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior Relationship Manager position!
We think you need these skills to ace Senior Relationship Manager - Lettings & Property Care
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in residential property management and showcases your strong communication skills. We want to see how your background aligns with the role of Senior Relationship Manager, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about lettings and property care, and how you can contribute to our team. Remember, we love a good story, so make it personal!
Showcase Your Customer Service Skills:Since commitment to excellent customer service is key for us, be sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you handle complaints and ensure client satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Make sure you brush up on your knowledge of residential property management. Familiarise yourself with the latest legal compliance requirements and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to resolve client complaints effectively. Think about times when you turned a negative situation into a positive outcome.
✨Get Comfortable with CRM Systems
As familiarity with CRM systems is important, be prepared to talk about your experience with them. If you’ve used specific systems before, mention how they helped you manage relationships and improve property performance.
✨Emphasise Customer Service Commitment
KFH values excellent customer service, so come armed with examples that demonstrate your commitment. Share stories where you went above and beyond for clients, showing how you align with their values of diversity and inclusion.
