At a Glance
- Tasks: Manage high-value property portfolios and deliver exceptional customer experiences.
- Company: Join KFH, London's largest property services group, known for integrity and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact in property management while working with a passionate team.
- Qualifications: Experience in residential property management and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
As a Senior Prime Relationship Manager, you’ll be responsible for managing a portfolio of high-value properties while delivering an exceptional customer experience. You’ll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service.
Key tasks will involve:
- Managing high-value property portfolios with a strong client and tenant focus.
- Providing tailored recommendations and solutions to clients and tenants.
- Visiting properties regularly and liaising with contractors, clients, and tenants.
- Handling maintenance requests, safety inspections, and compliance documentation.
- Overseeing deposit returns, insurance claims, and refurbishment projects.
- Ensuring licensing, utility billing, and council tax obligations are met.
- Collaborating with colleagues and supporting the wider team.
- Producing client reports and maintaining accurate records.
- Escalating complex issues to your line manager when needed.
What can you bring to the role?
- A strong background in residential property management, ideally with experience in prime portfolios.
- Excellent communication skills – confident, clear, and professional.
- Experience managing third-party contractors and resolving issues efficiently.
- Great attention to detail and a proactive, solutions‑focused mindset.
- ARLA qualification is essential.
- A collaborative approach and a passion for delivering outstanding service.
- The ability to stay organised and resilient under pressure.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Prime Property Relationship Manager employer: Kinleigh Folkard & Hayward
KFH is an exceptional employer, offering a dynamic work environment in the heart of Wimbledon, where you can thrive as a Senior Prime Property Relationship Manager. With a strong commitment to employee growth and development, KFH provides tailored training opportunities and fosters a collaborative culture that values integrity and outstanding service. Join us to be part of London's largest property services group, where your contributions will directly impact our clients and the community.
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Prime Property Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching KFH and understanding their values. Tailor your responses to show how your experience aligns with their commitment to exceptional service and collaboration.
✨Tip Number 3
Showcase your expertise! Bring examples of how you've successfully managed high-value properties and resolved complex issues in previous roles. This will demonstrate your capability to handle the responsibilities of a Senior Prime Relationship Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the KFH team.
We think you need these skills to ace Senior Prime Property Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Prime Property Relationship Manager. Highlight your experience in managing high-value properties and any relevant qualifications, like your ARLA certification. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for property management and your commitment to delivering exceptional service. Don’t forget to mention specific examples of how you’ve successfully managed client relationships in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language throughout your CV and cover letter. We want to see that you can communicate effectively with clients, tenants, and colleagues alike!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at KFH!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with high-value property management. Research KFH’s portfolio and be ready to discuss how your experience aligns with managing similar properties. This shows you’re genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Senior Prime Relationship Manager, communication is key. Prepare examples of how you've effectively communicated with clients and contractors in the past. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you’ve faced in property management and how you resolved them. Highlight your proactive, solutions-focused mindset by sharing examples that showcase your ability to handle maintenance requests or compliance issues efficiently.
✨Emphasise Team Collaboration
KFH values collaboration, so come prepared to talk about how you’ve worked with teams in the past. Share instances where you supported colleagues or contributed to team goals, showing that you can work well within a group while still taking ownership of your responsibilities.
