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- Tasks: Assist customers via phone, email, and in-person while maintaining high service standards.
- Company: Join KFH, London's largest estate agent with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy networking opportunities and an industry-leading training programme for career growth.
- Why this job: Perfect for students seeking flexible work in a collaborative and supportive environment.
- Qualifications: Proven administration skills and a passion for excellent customer service are essential.
- Other info: KFH values diversity and inclusivity, making it a great place to work.
Are you someone who is studying during the week? Looking for additional work? Or just interested in property? At KFH we have a Saturday assistant position available to join one of our established branches. At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.
In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will report to our Branch Director.
Responsibilities of a Saturday assistant include:
- Communicate with customers by phone, email and face to face maintaining company standards
- Use and maintain the branch’s online diary where required
- Communicate with third party companies when necessary
- Provide high levels of customer service
At KFH we are looking for an assistant with a proven track record in administration, someone who offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. In time, if you wish to look for a full time or permanent position with us we offer fantastic networking opportunities as well as an industry leading training programme to develop our staff. We’re looking for someone who is diligent and personable, if this is you please get in touch!
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Saturday Assistant - Finchley employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Assistant - Finchley
✨Tip Number 1
Familiarise yourself with KFH's services and values. Understanding their approach to customer service and property management will help you align your responses during any interviews or conversations.
✨Tip Number 2
Network with current or former employees of KFH. They can provide valuable insights into the company culture and what they look for in a Saturday Assistant, which can give you an edge.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since the role involves interacting with customers and third parties, think of examples from your past experiences where you successfully handled customer queries or resolved issues.
✨Tip Number 4
Show your enthusiasm for the property industry. Whether through personal interest or relevant coursework, expressing your passion for property can set you apart as a candidate who genuinely cares about the field.
We think you need these skills to ace Saturday Assistant - Finchley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Use specific examples that demonstrate your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for property and your desire to work at KFH. Mention why you are interested in the Saturday assistant role and how your skills align with their values of collaboration and integrity.
Showcase Your Availability: Clearly state your availability for the Saturday position in your application. If you have other commitments during the week, mention how you can manage your time effectively to meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Show Your Passion for Property
Make sure to express your interest in the property sector during the interview. Research KFH and its services beforehand, so you can discuss how your passion aligns with their mission and values.
✨Demonstrate Strong Communication Skills
Since the role involves communicating with customers and third parties, be prepared to showcase your communication skills. Use clear and concise language, and provide examples of how you've successfully interacted with clients in the past.
✨Highlight Your Administrative Experience
KFH is looking for someone with a proven track record in administration. Be ready to discuss your previous administrative roles, focusing on specific tasks and achievements that demonstrate your organisational skills and attention to detail.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your genuine interest in the position and the company. Ask about the team dynamics, training opportunities, or what a typical Saturday looks like for an assistant at KFH.
