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- Tasks: Assist customers and maintain branch operations on Saturdays.
- Company: KFH, London's largest estate agents with a collaborative culture.
- Benefits: Networking opportunities and industry-leading training for career growth.
- Why this job: Gain valuable experience in property services while studying.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a diverse team committed to excellence and integrity.
Are you someone who is studying during the week? Looking for additional work? Or just interested in property? At KFH we have a Saturday assistant position available to join one of our established branches.
At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients.Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
You will report to our Branch Director.
Responsibilities of a Saturday assistant include:
- Communicate with customers by phone, email and face to face maintaining company standards
- Use and maintain the branch’s online diary where required
- Communicate with third party companies when necessary
- Provide high levels of customer service
At KFH we are looking for an assistant with a proven track record in administration, someone who offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
In time, if you wish to look for a full time or permanent position with us we offer fantastic networking opportunities as well as an industry leading training programme to develop our staff.
We’re looking for someone who is diligent and personable, if this is you please get in touch!
KFH is an equal opportunity employer.We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
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Saturday Assistant - Balham employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Assistant - Balham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on KFH. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with customers, brush up on how to communicate clearly and effectively. Role-play with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your passion for property! If you have any personal experiences or interests related to property, share them during your conversation. It’ll demonstrate your enthusiasm and make you stand out as a candidate who truly cares about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your professionalism.
We think you need these skills to ace Saturday Assistant - Balham
Some tips for your application 🫡
Show Your Passion for Property: When writing your application, let us know why you're interested in the property sector. Share any relevant experiences or studies that highlight your enthusiasm for the industry. We love seeing candidates who are genuinely excited about what we do!
Highlight Your Communication Skills: Since you'll be interacting with customers and third parties, it's crucial to showcase your communication skills. Use clear and concise language in your application, and maybe even include examples of how you've successfully communicated in past roles.
Tailor Your Application: Make sure to customise your application to fit the Saturday Assistant role. Mention specific responsibilities from the job description and explain how your skills align with them. This shows us that you’ve done your homework and are serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about KFH and what we stand for!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Before the interview, make sure you research KFH and their services. Familiarise yourself with their values and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your Communication Skills
As a Saturday Assistant, communication is key. Prepare examples of how you've successfully communicated with customers in the past, whether it was face-to-face, over the phone, or via email. This will demonstrate your ability to maintain high levels of customer service.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent KFH's brand positively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or the training opportunities available. It shows you're engaged and thinking about your future with KFH.