At a Glance
- Tasks: Manage rent protection services and support landlords while minimising business risk.
- Company: Join KFH, a growing leader in the UK property sector.
- Benefits: 28 days holiday, pension scheme, flexible working, and discounts at 900+ retailers.
- Other info: Inclusive workplace culture with opportunities for professional development and career growth.
- Why this job: Shape the future of rent protection and make a real impact in the property industry.
- Qualifications: Experience in rent protection or related fields with strong analytical and communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Ever tried balancing commercial performance with the need to protect landlords, clients & the business from risk?
As our Rent & Legal Protection Manager, you'll play a key role in shaping how KFH manages its rent protection offering.
Based at our Wimbledon Head Office, this role offers a salary of £40,000 and a hybrid working pattern of four days in the office and one day from home.
Joining KFH, part of the Lomond Group, means becoming part of a business that continues to grow across the UK property sector.
In this role, you'll be responsible for ensuring our rent & legal protection proposition is managed effectively, delivering positive outcomes for landlords, supporting our branch network & helping to minimise business risk through consistent processes, expert guidance & strong stakeholder engagement.
- What you'll be doing
- Drive the effective management & performance of the Rent & Legal Protection function across the business
- Act as a subject matter expert, providing guidance & support to internal stakeholders on rent protection matters
- Work closely with operational teams to improve processes, compliance & service delivery
- Monitor policy performance, claims activity & key trends to identify opportunities for improvement
- Build strong relationships with external providers & key business stakeholders
- Support the delivery of business objectives by ensuring products & processes remain effective and commercially viable
- Produce reporting & management information to support operational decision-making
- Investigate issues, identify root causes & implement solutions that improve customer outcomes
- Ensure all activity is carried out in line with relevant legislation, company policies & regulatory requirements
- Contribute to wider operational projects & continuous improvement initiatives across the business
- What you'll need
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Experience managing or overseeing Rent & Legal Protection, insurance, risk or related property services functions
- Strong stakeholder management skills with the ability to influence & build credibility across different teams
- Excellent analytical & problem-solving abilities
- A commercial mindset with the ability to balance customer outcomes, risk & business objectives
- Strong organisational skills with the ability to manage multiple priorities effectively
- Confident communication skills, both written & verbal
- Here’s what you can look forward to
At KFH, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife, such as:
- 28 Days Holiday + Bank Holidays
- A pension scheme to help you build towards retirement
- Car Salary Sacrifice Scheme
- Enhanced Family Friendly Leave covering maternity, paternity, adoption & IVF
- Free, confidential counselling through our Employee Assistance Programme
- Spread the cost of the latest gadgets & appliances with our Smart Tech Scheme
- Cut your commute's carbon footprint with our Cycle2Work Scheme
- Competitive base pay benchmarked to market, plus commission & performance bonuses on most roles
- Recognition for length of service, marked with special days & celebrations
- Funded professional qualifications to back your development & career growth
- Regular company socials, because we work hard & socialise even harder
- Access discounts at over 900 retailers through our smart spending app, plus a wellbeing centre with resources to help you stay active, eat well, build financial confidence & look after your mental health
At KFH and across the Lomond Group, we are committed to creating an inclusive workplace where everyone feels welcome, valued & supported to succeed.
We encourage applications from all backgrounds and communities.
Rent and Legal Protection Officer employer: Kinleigh Folkard & Hayward
At Kinleigh Folkard & Hayward, we pride ourselves on being a top employer in the property services sector, offering a dynamic work culture that fosters collaboration and innovation. Our London-based team enjoys comprehensive training and development opportunities, ensuring that every employee can grow their career while contributing to our mission of delivering exceptional service. With a focus on work-life balance and a supportive environment, we empower our Sales Negotiators to thrive and make a meaningful impact in the property market.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rent and Legal Protection Officer
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Kinleigh Folkard & Hayward). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Kinleigh Folkard & Hayward. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Rent and Legal Protection Officer
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Kinleigh Folkard & Hayward.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Kinleigh Folkard & Hayward. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Kinleigh Folkard & Hayward to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Kinleigh Folkard & Hayward, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Kinleigh Folkard & Hayward's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
