Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales and lettings negotiators while delivering top-notch customer service.
- Company: Join KFH, London's largest property services group with over 60 branches.
- Benefits: Enjoy impressive rewards, excellent career progression, and uncapped commission potential.
- Why this job: Be part of a collaborative culture that values new ideas and exceptional service.
- Qualifications: Proven track record in administration and outstanding communication skills required.
- Other info: KFH is committed to diversity and inclusion, making it a great workplace for everyone.
The predicted salary is between 28800 - 43200 £ per year.
At KFH, our property administrators, also called branch coordinators, sit at the heart of our branch network; supporting sales and lettings negotiators and branch directors daily allowing everyone to achieve high quality customer service. Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their administration knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a coordinator to bring new thinking and embrace our legacy.
Responsibilities of a branch coordinator include:
- Communicate with customers by phone, email and face to face maintaining company standards
- Prepare valuation packs
- Use and maintain KFH’s CRM where required
- Produce and issue all necessary paperwork for clients and solicitors
- Ensure all compliance procedures are met
- Communicate with third party companies
- Communicate with KFH’s Accounts department for payments
- Provide high levels of customer service
- Support sales and lettings negotiators, and branch directors
At KFH we are looking for a coordinator with a proven track record in administration, a coordinator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.
Property Administrator - Ealing employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator - Ealing
✨Tip Number 1
Familiarise yourself with KFH's services and values. Understanding their approach to customer service and collaboration will help you align your answers during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of KFH. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your administrative skills and customer service excellence. Being able to articulate these examples clearly will set you apart in interviews.
✨Tip Number 4
Stay updated on property market trends in London. Showing your awareness of the industry during discussions can highlight your enthusiasm for the role and your commitment to contributing positively to KFH.
We think you need these skills to ace Property Administrator - Ealing
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Property Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Communication Skills: Since the role involves significant customer interaction, emphasise your communication skills in your CV and cover letter. Provide examples of how you've successfully communicated with customers or colleagues in previous roles.
Showcase Administration Experience: Detail your previous administrative experience, particularly any roles where you supported teams or managed documentation. Mention specific tools or systems you've used, especially if they relate to CRM software.
Express Your Passion for Customer Service: In your application, convey your enthusiasm for delivering excellent customer service. Share anecdotes or achievements that demonstrate your commitment to providing high-quality support and enhancing client satisfaction.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Communication Skills
As a Property Administrator, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully managed communication in previous roles, whether through phone, email, or face-to-face interactions.
✨Demonstrate Your Administrative Expertise
Highlight your experience in administration by discussing specific tasks you've handled, such as preparing paperwork or using CRM systems. Be ready to explain how your skills can contribute to the efficiency of the branch.
✨Emphasise Customer Service Excellence
KFH values high-quality customer service. Prepare to share instances where you've gone above and beyond for clients, showcasing your passion for delivering exceptional service and maintaining company standards.
✨Be Open to New Ideas
The role requires someone who embraces new thinking. During the interview, express your willingness to innovate and improve processes. Share any ideas you have that could enhance the team's performance or customer satisfaction.
