At a Glance
- Tasks: Maximise tenancy renewals and guide landlords and tenants through the process.
- Company: KFH, London's largest property services group with a people-first approach.
- Benefits: Comprehensive training, career progression, and a range of company benefits.
- Other info: Fixed term contract for 6 months with opportunities for growth.
- Why this job: Join a collaborative team and make a real impact in the property sector.
- Qualifications: Experience in renewals or residential lettings and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, we are London’s largest property services group — and we’re growing. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies and one of the Sunday Times Best Places to Work, we’re proud to combine expertise with a people first approach.
As a Renewals Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes. This is a fixed term contract for 6 months.
You will be responsible for:
- Managing your own portfolio of tenancy renewals
- Producing renewal letters to landlords and tenants ahead of expiry dates
- Researching local market conditions and advising landlords on renewal terms
- Negotiating and agreeing terms between landlords and tenants
- Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
- Processing renewals and issuing all documents via the online portal
- Managing compliance checks including EICR, EPC and Right to Rent where required
- Executing tenancy agreements and ensuring all documents are completed correctly
- Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
- Identifying opportunities to retain tenants or upsell services
What can you bring to the role?
- Experience in a renewals or residential lettings role
- Knowledge of the regulatory framework within the lettings sector
- Excellent verbal and written communication skills
- High attention to detail and strong organisation skills
- Resilience and professionalism when handling challenging situations
- IT literacy and CRM experience
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.
Tenancy Management Negotiator in Merton employer: Kinleigh Folkard & Hayward
At Kinleigh Folkard & Hayward, we pride ourselves on being an excellent employer, offering a dynamic work culture that values teamwork and customer service. Our London branch provides ample opportunities for professional growth, competitive earnings, and employee discounts, making it an ideal place for those looking to build a rewarding career in the property services sector.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
