At a Glance
- Tasks: Manage high-value property portfolios and deliver exceptional customer experiences.
- Company: Join KFH, London's largest property services group, known for integrity and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to outstanding service and career development.
- Why this job: Make a real impact in property management while working with a dynamic team.
- Qualifications: Experience in residential property management and excellent communication skills.
The predicted salary is between 50000 - 65000 £ per year.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
As a Senior Prime Relationship Manager, you’ll be responsible for managing a portfolio of high-value properties while delivering an exceptional customer experience. You’ll take ownership of client relationships, ensure legal and contractual obligations are met, and support the wider team in delivering a premium service.
Key tasks will involve:
- Managing high-value property portfolios with a strong client and tenant focus.
- Providing tailored recommendations and solutions to clients and tenants.
- Visiting properties regularly and liaising with contractors, clients, and tenants.
- Handling maintenance requests, safety inspections, and compliance documentation.
- Overseeing deposit returns, insurance claims, and refurbishment projects.
- Ensuring licensing, utility billing, and council tax obligations are met.
- Collaborating with colleagues and supporting the wider team.
- Producing client reports and maintaining accurate records.
- Escalating complex issues to your line manager when needed.
What can you bring to the role?
- A strong background in residential property management, ideally with experience in prime portfolios.
- Excellent communication skills – confident, clear, and professional.
- Experience managing third-party contractors and resolving issues efficiently.
- Great attention to detail and a proactive, solutions-focused mindset.
- A collaborative approach and a passion for delivering outstanding service.
- The ability to stay organised and resilient under pressure.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Prime Relationship Manager in Merton employer: Kinleigh Folkard & Hayward
KFH is an exceptional employer, offering a dynamic work environment in Wimbledon where you can thrive as a Senior Prime Relationship Manager. With a strong focus on employee growth and collaboration, we provide comprehensive training and development opportunities, ensuring you can excel in managing high-value property portfolios while delivering outstanding service. Join us to be part of London’s largest property services group, where integrity and teamwork are at the heart of our success.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Prime Relationship Manager in Merton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Kinleigh Folkard & Hayward.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Kinleigh Folkard & Hayward? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Kinleigh Folkard & Hayward's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Prime Relationship Manager in Merton
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Prime Relationship Manager role at Kinleigh Folkard & Hayward, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Kinleigh Folkard & Hayward operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Kinleigh Folkard & Hayward. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Kinleigh Folkard & Hayward.
