At a Glance
- Tasks: Manage car fleet operations and provide top-notch support to customers and colleagues.
- Company: Join KFH, a forward-thinking company with a focus on collaboration and improvement.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: KFH promotes diversity and inclusivity in the workplace.
- Why this job: Be part of a dynamic team that values innovation and customer service.
- Qualifications: Experience in help desk or car fleet management is a plus, but enthusiasm is key!
The predicted salary is between 25000 - 30000 £ per year.
At KFH we are looking for a fleet administrator to join our facilities team in Wimbledon. Do you have experience in a help desk environment? Are you experienced in car fleet management or looking to gain some experience in this sector? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a fleet administrator to bring new thinking and embrace our legacy.
You will report into our Fleet Manager and Supervisor. Responsibilities of a fleet administrator include:
- Communicate with internal and external customers and colleagues by phone, email and face-to-face maintaining company standards.
- Provide administrative support across the department including timely checking and processing of invoices and paperwork for the Fleet team, maintenance of the car fleet database, vehicle preparation, driving license checking, Grey Fleet administration, issuing and administering surveys.
- Ensuring branch network staff are able to park under valid parking permits and or third-party contracts.
- Source new parking area and or permits for new branches.
- Liaise with councils to ensure permits are renewed in a timely manner.
- Process all parking fines in a timely fashion.
- Send out salary deduction notices to offending drivers and deal with any queries that arise.
- Liaise with the Human Resources, Pay & Benefits, and Accounts teams.
At KFH we are looking for a motivated car fleet administrator to provide an efficient, consistent and customer focused support service to all areas of our Fleet.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Fleet Coordinator in Merton employer: Kinleigh Folkard & Hayward
At KFH, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture in the heart of Wimbledon. Our commitment to employee growth is evident through continuous training opportunities and a focus on innovation within our fleet management team. Join us to be part of a diverse and inclusive environment where your contributions are valued and you can make a meaningful impact.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator in Merton
✨Tip Number 1
Network like a pro! Reach out to people in the fleet management sector on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching KFH and their fleet operations. Show us you’re genuinely interested in the role and have some ideas on how to improve their processes.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with various teams, being clear and confident in your conversations will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at KFH. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Fleet Coordinator in Merton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in fleet management or any relevant administrative roles. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer service and collaboration, and explain why you’re excited about the opportunity at KFH. Let us know how you can bring new thinking to our team.
Showcase Your Communication Skills:Since the role involves liaising with various teams and customers, it’s important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of a time you successfully resolved a customer query.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Fleet Basics
Before the interview, brush up on your knowledge of car fleet management. Understand key terms and processes related to vehicle preparation, maintenance, and invoicing. This will show that you're genuinely interested in the role and ready to contribute from day one.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams and customers, be prepared to discuss your communication style. Think of examples where you've successfully resolved issues or built relationships. This will demonstrate your ability to collaborate effectively within a team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with parking fines or managing customer queries. Practise your responses to these scenarios, focusing on your problem-solving skills and customer service approach.
✨Embrace Continuous Improvement
KFH values new thinking and improvement. Be ready to share any ideas you have for enhancing fleet operations or customer service. This shows that you're proactive and aligned with their commitment to innovation and efficiency.
