Valuation Appointment Specialist - Estate Agency in London

Valuation Appointment Specialist - Estate Agency in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Qualify clients and schedule valuation appointments to boost our branch network.
  • Company: Join KFH, London's largest property services group, known for exceptional service.
  • Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
  • Other info: Dynamic team environment with a focus on diversity and inclusion.
  • Why this job: Make a real impact in the property market while developing your skills.
  • Qualifications: Experience in telephone sales and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

Using our databases you'll review past valuations and qualify potential clients to secure high-quality valuation appointments for our branch network across London. Working closely with our Branch Directors you will be integral in growing our market share in Sales and Lettings.

Key tasks will involve:

  • Reviewing past valuations and withdrawn stock databases
  • Qualifying potential clients and scheduling valuation appointments
  • Recording activity on database software
  • Delivering high standards of customer service
  • Initiating contact with past buyers and following up on commitments

What can you bring to the role?

  • A track record of success in a telephone sales role in estate agency or a similar industry
  • Strong rapport-building and qualification skills
  • Excellent verbal and written communication
  • Resilience, professionalism, and a positive attitude
  • Strong commercial focus and ability to meet KPIs

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

Valuation Appointment Specialist - Estate Agency in London employer: Kinleigh Folkard & Hayward

KFH is an exceptional employer, offering a dynamic work environment in the heart of Wimbledon, where you can thrive as a Valuation Appointment Specialist. With a strong focus on employee growth and collaboration, we provide comprehensive training and development opportunities, ensuring that our team members excel in their roles while contributing to London's largest property services group. Join us to be part of a culture that values integrity, diversity, and outstanding customer service, making every day at KFH both meaningful and rewarding.

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Contact Details:

Kinleigh Folkard & Hayward Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Valuation Appointment Specialist - Estate Agency in London

Tip Number 1

Network like a pro! Reach out to your connections in the estate agency world, especially those who might know someone at KFH. A friendly chat can sometimes lead to insider info or even a referral!

Tip Number 2

Prepare for that interview! Research KFH and their services thoroughly. Knowing their market position and recent achievements will show you’re genuinely interested and ready to contribute.

Tip Number 3

Practice your pitch! You’ll need to demonstrate your telephone sales skills, so rehearse how you’d qualify potential clients. Make it sound natural and engaging – think of it as a conversation, not a script.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Valuation Appointment Specialist - Estate Agency in London

Telephone Sales Skills
Client Qualification
Database Management
Customer Service
Rapport-Building
Verbal Communication
Written Communication

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Valuation Appointment Specialist role. Highlight your experience in telephone sales and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at KFH. Keep it concise but engaging – we love a good story!

Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, make sure your application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at Kinleigh Folkard & Hayward

Know Your Numbers

Before the interview, brush up on key metrics related to property valuations and sales. Being able to discuss past successes or industry benchmarks will show that you understand the market and can contribute to KFH's growth.

Showcase Your Communication Skills

Since the role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios with a friend to refine your verbal communication and ensure you come across as professional and approachable.

Demonstrate Resilience

Prepare examples from your past experiences where you faced challenges in sales or client interactions. Highlight how you overcame these obstacles, as this will showcase your resilience and positive attitude, which are crucial for success in this role.

Research KFH and Its Values

Familiarise yourself with KFH’s mission and values. Understanding their commitment to exceptional service and collaboration will help you align your answers with what they’re looking for, making you a more attractive candidate.