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- Tasks: Prepare tenancy documents and ensure top-notch customer service for landlords and tenants.
- Company: Dynamic lettings agency based in Wimbledon with a focus on teamwork.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Fast-paced environment with great potential for personal growth.
- Why this job: Join a vibrant team and make a difference in the lettings industry.
- Qualifications: Strong admin and customer service experience, plus skills in Word and Excel.
The predicted salary is between 30000 - 40000 £ per year.
A UK lettings agency is looking for a renewals administrator to join their Lettings Renewals team in Wimbledon. The successful candidate will handle preparation of tenancy documents, maintain customer service standards, and process payments through Sage Pay.
Strong experience in administration and customer service is essential, along with proficiency in Word and Excel. This role requires effective communication skills to engage with landlords and tenants successfully.
Tenant Renewals & Documentation Specialist in London employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Renewals & Documentation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant renewals and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially if you've handled tenancy documents or customer service scenarios. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Tenant Renewals & Documentation Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills align with the role of a Tenant Renewals & Documentation Specialist, so don’t be shy about showcasing your proficiency in Word and Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Lettings Renewals team. Share specific examples of how you've successfully engaged with landlords and tenants in the past.
Show Off Your Communication Skills: Effective communication is key in this role. In your application, highlight any experiences where you’ve had to communicate complex information clearly and effectively, whether it’s through emails, phone calls, or face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy documents and the lettings process. Familiarise yourself with common terms and procedures, as well as the specific software like Sage Pay. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Customer Service is Key
Since this role involves engaging with landlords and tenants, be prepared to discuss your previous customer service experiences. Think of examples where you’ve gone above and beyond to resolve issues or improve client satisfaction. This will demonstrate your commitment to maintaining high customer service standards.
✨Excel and Word Skills Matter
Proficiency in Word and Excel is essential for this position. Before the interview, practice using these tools to create documents and manage data. You might even want to prepare a simple spreadsheet or document to showcase your skills if the opportunity arises during the interview.
✨Communicate Clearly
Effective communication is crucial in this role. During the interview, focus on articulating your thoughts clearly and confidently. Practice answering common interview questions out loud, and consider how you can convey complex information simply, as you would when dealing with landlords and tenants.