At a Glance
- Tasks: Lead and enhance lettings compliance across a major property services group.
- Company: KFH, London's largest property services group, known for exceptional service and integrity.
- Benefits: Competitive salary up to £55,000pa and opportunities for professional growth.
- Other info: Collaborative environment with a focus on risk management and regulatory best practices.
- Why this job: Shape compliance functions and make a real impact on customer service and operational excellence.
- Qualifications: Must have experience in property compliance and strong organisational skills.
The predicted salary is between 55000 - 55000 £ per year.
At KFH, part of the Lomond Group, we are London’s largest property services group – and continuing to grow. We pride ourselves on delivering exceptional service, working collaboratively, and operating with integrity.
We are seeking an experienced Group Head of Lettings Compliance to lead and strengthen our group-wide property compliance framework. This pivotal role ensures that our operations remain safe, efficient, resilient, and aligned with regulatory best practice. The role will be based in our Wimbledon Head Office with a salary up to £55,000pa.
Your responsibilities will include:
- Reviewing, formalising, and evolving lettings compliance to improve risk mitigation and operational efficiency.
- Developing strong relationships with stakeholders across all divisions to promote compliance best practice.
- Supporting subject matter experts in managing risk across business areas.
- Collaborating with Talent Development and Front Line Operations to deliver engaging compliance training.
- Owning and managing Group risk registers, processes, and compliance documentation.
- Overseeing AML, Data Protection, and GDPR processes for the Group.
- Managing regulatory body registrations, reporting deadlines, and requirements.
- Providing expert guidance on complex branch-level issues in Sales and Lettings.
- Overseeing second-level complaint handling, legal responses, and PI notifications.
- Ensuring Directors are fully informed of risk status, regulatory matters, and emerging issues.
What can you bring to the role?
- Experience with property compliance is a must.
- Expert knowledge of lettings/sales and compliance.
- Strong organisational discipline – accurate, efficient, and deadline-driven.
- A proactive, positive, and resilient mindset with a strong can-do approach.
- Ability to manage workload during peak periods while maintaining high performance.
- Confidence to ask the right questions to resolve issues quickly.
- Collaborative attitude, working effectively independently and as part of a wider team.
In this senior leadership role, you’ll shape the compliance function of a major property services group, contributing to improved customer service, enhanced reputation, and operational excellence.
Head of Lettings Compliance in London employer: Kinleigh Folkard & Hayward
At KFH, part of the Lomond Group, we are committed to fostering a dynamic and inclusive work environment that prioritises employee growth and collaboration. Our Wimbledon Head Office offers a vibrant culture where you can thrive professionally while contributing to our mission of delivering exceptional property services across London. With competitive salaries, comprehensive training programmes, and a focus on integrity, KFH is an excellent employer for those seeking meaningful and rewarding careers in the property sector.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Lettings Compliance in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for interviews by researching KFH and understanding their compliance framework. We want you to show that you’re not just interested in the role, but that you’re genuinely excited about contributing to their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially around compliance and risk management. We suggest doing mock interviews with friends or mentors to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Lettings Compliance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Lettings Compliance. Highlight your experience in property compliance and any relevant achievements that showcase your ability to improve risk mitigation and operational efficiency.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive mindset and how you’ve successfully collaborated with stakeholders in the past to promote compliance best practices.
Showcase Your Organisational Skills:Since strong organisational discipline is key for this role, make sure to highlight your ability to manage workloads effectively, especially during peak periods. Share examples of how you've maintained high performance under pressure.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of lettings compliance, AML, Data Protection, and GDPR. Be ready to discuss how you've navigated these areas in previous roles and how you can apply that experience to strengthen KFH's compliance framework.
✨Showcase Your Stakeholder Skills
This role is all about collaboration, so think of examples where you've built strong relationships with stakeholders. Prepare to share how you’ve promoted compliance best practices across different teams and how you can bring that collaborative spirit to KFH.
✨Demonstrate Your Organisational Skills
With responsibilities like managing risk registers and compliance documentation, it’s crucial to show your organisational discipline. Bring examples of how you've effectively managed multiple deadlines and maintained high performance during busy periods.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s current compliance challenges or their approach to training. This shows your proactive mindset and confidence in tackling complex issues, which is exactly what KFH is looking for in a leader.
