At a Glance
- Tasks: Support sales and lettings teams with efficient administration and customer-focused tasks.
- Company: Join KFH, London's largest property services group, known for exceptional service.
- Benefits: Enjoy competitive pay, additional earning potential, and exclusive discounts.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Be the backbone of a dynamic team and make a real impact in property services.
- Qualifications: Experience in fast-paced admin roles and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
West Hampstead, Greater London / Permanent
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
As a Branch Coordinator, you’ll be the backbone of your branch, supporting both the sales and lettings teams with efficient, responsive, and customer-focused administration. You’ll ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications.
- Handling calls, emails, and messages professionally and efficiently
- Preparing valuation packs, instruction letters, and property marketing materials
- Managing property portals, compliance checks, and ID verification
- Supporting sales and lettings progression including offer registration and documentation
- Coordinating branch keys, petty cash, stationery, and health & safety checks
What can you bring to the role?
- Experience in a fast-paced administrative role, ideally within a London estate agency
- Strong attention to detail and excellent organisational skills to keep everything running smoothly
- Confident communication skills – face-to-face, over the phone, and via email
- A proactive, can-do attitude and the ability to multitask effectively
- Familiarity with using CRM systems, we’ll support you with training on our system: Reapit
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Branch Coordinator in London employer: Kinleigh Folkard & Hayward
KFH is an exceptional employer, offering a dynamic work environment in the heart of West Hampstead, where collaboration and integrity are at the forefront of our operations. As part of London’s largest property services group, employees benefit from comprehensive training, diverse career growth opportunities, and a commitment to inclusivity, all while enjoying competitive remuneration and additional perks. Join us to be part of a team that values your contributions and supports your professional journey.
Contact Details:
Kinleigh Folkard & Hayward Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry, especially those who work at KFH or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching KFH and its values. Understand their approach to customer service and how you can contribute as a Branch Coordinator. Tailor your responses to show you’re a perfect fit for their team.
✨Tip Number 3
Practice your communication skills! Since the role involves handling calls and emails, consider doing mock interviews with friends or family. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Branch Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Coordinator role. Highlight your experience in administrative roles, especially within estate agencies, and showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for KFH. Mention your proactive attitude and how you handle multitasking like a pro. Remember, we love a good story, so share your journey with us!
Show Off Your Communication Skills:As a Branch Coordinator, communication is key! In your application, demonstrate your confident communication skills. Whether it's through your writing style or examples of past interactions, let us know how you connect with clients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about KFH and what we stand for!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Branch Coordinator role. Familiarise yourself with the key responsibilities like managing property files and coordinating marketing materials. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep everything running smoothly, as this will highlight your suitability for the fast-paced environment at KFH.
✨Practice Your Communication Skills
As a Branch Coordinator, you'll need to communicate effectively with clients and team members. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Be Proactive and Positive
KFH values a proactive, can-do attitude. During the interview, express your enthusiasm for the role and share instances where you've taken initiative in previous jobs. This will show that you’re not just looking to fill a position but are eager to contribute positively to the team.
