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- Tasks: Help tenants find their dream properties and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agent with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy impressive rewards, excellent career progression, and uncapped commission potential.
- Why this job: Be part of a collaborative culture that values new ideas and exceptional customer service.
- Qualifications: Experience in estate agency or sales, with outstanding communication skills and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, creating a supportive environment for all employees.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you!
KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conducting viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.
Lettings Negotiator - St John\'s Wood employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - St John\'s Wood
✨Tip Number 1
Familiarise yourself with the St John's Wood area and its property market. Understanding local trends, amenities, and what tenants are looking for can give you an edge in discussions with both landlords and potential tenants.
✨Tip Number 2
Network with current lettings negotiators or estate agents in London. They can provide valuable insights into the role and may even refer you to opportunities within their companies, increasing your chances of landing the job.
✨Tip Number 3
Prepare to showcase your customer service skills during interviews. Think of specific examples where you've gone above and beyond for clients, as this is crucial for a lettings negotiator role at KFH.
✨Tip Number 4
Stay updated on the latest regulations and compliance issues related to lettings in the UK. Being knowledgeable about legal requirements will demonstrate your commitment to professionalism and could set you apart from other candidates.
We think you need these skills to ace Lettings Negotiator - St John\'s Wood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or sales. Emphasise your ability to build relationships with clients and any previous achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific skills that align with the job description, such as negotiation skills and customer service excellence.
Showcase Your Communication Skills: In your application, provide examples of how you've successfully communicated with clients or colleagues in past roles. This is crucial for a lettings negotiator position.
Highlight Your Teamwork Experience: Since collaboration is key at KFH, include instances where you've worked effectively in a team. This could be in previous jobs or during training programmes.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Customer Service Skills
As a lettings negotiator, exceptional customer service is key. Prepare examples of how you've successfully managed client relationships in the past, highlighting your ability to listen, empathise, and resolve issues.
✨Demonstrate Your Negotiation Experience
Since negotiation is a crucial part of the role, be ready to discuss your previous experiences in negotiating deals. Share specific instances where you achieved favourable outcomes for both parties.
✨Research Kinleigh Folkard & Hayward
Familiarise yourself with KFH's values, services, and recent developments. This will not only show your interest in the company but also help you align your answers with their mission and culture during the interview.
✨Prepare Questions for Your Interviewers
Having thoughtful questions prepared can demonstrate your enthusiasm for the role. Ask about the team dynamics, training opportunities, or how success is measured in the lettings department.
