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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agents with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy uncapped commission, excellent career progression, and fantastic social opportunities.
- Why this job: Be part of a collaborative team that values fresh ideas and exceptional customer service.
- Qualifications: Experience in estate agency or sales, with strong communication skills and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, creating a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
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Lettings Negotiator – Hammersmith, London
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Client:
Kinleigh Folkard & Hayward
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
afec0f9bdedb
Job Views:
8
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conducting viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
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Lettings Negotiator - Hammersmith employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Hammersmith
✨Tip Number 1
Familiarise yourself with the local property market in Hammersmith. Understanding the area, including rental prices and popular neighbourhoods, will help you engage confidently with both landlords and tenants.
✨Tip Number 2
Network with current lettings negotiators or estate agents in the area. Building relationships can provide you with insider knowledge and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to showcase your customer service skills during interviews. Think of specific examples where you've gone above and beyond for clients, as this role heavily relies on exceptional service.
✨Tip Number 4
Stay updated on legal requirements related to lettings and property management. Being knowledgeable about compliance will demonstrate your commitment to professionalism and could set you apart from other candidates.
We think you need these skills to ace Lettings Negotiator - Hammersmith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or sales. Emphasise your ability to build relationships with clients and any previous achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific skills that align with the job description, such as negotiation skills and customer service excellence.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with clients or colleagues in past roles. This is crucial for a lettings negotiator position.
Highlight Your Motivation: Express your enthusiasm for working at Kinleigh Folkard & Hayward. Mention what excites you about the role and how you can contribute to their success in the lettings market.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Show Your Customer Service Skills
As a lettings negotiator, exceptional customer service is key. Be prepared to share examples of how you've successfully managed client relationships in the past, demonstrating your ability to listen, empathise, and resolve issues.
✨Know the Local Market
Familiarise yourself with the Hammersmith property market. Research recent trends, average rental prices, and local amenities. This knowledge will show your potential employer that you're proactive and genuinely interested in the role.
✨Demonstrate Your Negotiation Skills
Negotiation is a crucial part of the lettings negotiator role. Prepare to discuss your negotiation strategies and provide examples of successful negotiations you've conducted in previous roles, highlighting your ability to achieve win-win outcomes.
✨Emphasise Team Collaboration
KFH values collaboration, so be ready to talk about your experience working in teams. Share instances where you’ve collaborated with colleagues to achieve common goals, showcasing your ability to contribute positively to a team environment.
