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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agents with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic social opportunities, industry-leading training, and potential discounts.
- Why this job: Be part of a collaborative team that values new ideas and exceptional customer service.
- Qualifications: Experience in lettings or sales, outstanding communication skills, and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients.Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conducting viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer.We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
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Lettings Negotiator - Bayswater employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Bayswater
✨Tip Number 1
Network with current or former lettings negotiators at KFH. Reach out on LinkedIn or attend local property events to gain insights about the company culture and expectations. This can give you a leg up in understanding what they value in candidates.
✨Tip Number 2
Familiarise yourself with the Bayswater area and its rental market. Being knowledgeable about local properties, amenities, and trends will not only impress during interviews but also help you connect with potential clients more effectively.
✨Tip Number 3
Prepare to demonstrate your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a client, as this aligns with KFH's emphasis on exceptional service.
✨Tip Number 4
Showcase your ability to work collaboratively by discussing past experiences where teamwork led to successful outcomes. KFH values collaboration, so highlighting your interpersonal skills will make you stand out.
We think you need these skills to ace Lettings Negotiator - Bayswater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a lettings negotiator or in sales. Emphasise your ability to build relationships with customers and colleagues, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and customer service. Mention specific examples of how you've successfully negotiated deals or provided exceptional service in previous roles.
Highlight Your Skills: In your application, clearly outline your skills in communication, negotiation, and customer service. These are key attributes that KFH is looking for in a lettings negotiator.
Show Enthusiasm for the Company: Demonstrate your knowledge of KFH and its values in your application. Express your excitement about the opportunity to contribute to their legacy and improve their services.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Customer Service Skills
As a lettings negotiator, exceptional customer service is key. Prepare examples of how you've successfully managed client relationships in the past, highlighting your ability to listen, empathise, and resolve issues.
✨Demonstrate Your Negotiation Experience
Since negotiation is a crucial part of this role, be ready to discuss your previous experiences in negotiating deals. Share specific instances where you achieved favourable outcomes for both parties.
✨Research KFH and the Property Market
Familiarise yourself with KFH's services and their position in the London property market. Being knowledgeable about the company will show your genuine interest and help you answer questions more effectively.
✨Prepare Questions for Your Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and the company. Ask about their training programmes, team dynamics, or how they measure success in the lettings department.