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- Tasks: Manage applicants, conduct viewings, and ensure exceptional customer service.
- Company: Join Kinleigh Folkard & Hayward, a leader in the property industry with a strong reputation.
- Benefits: Enjoy travel and dental insurance, discounts, and an uncapped commission structure.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in property management.
- Qualifications: Experience in estate agency, strong communication skills, and a passion for customer service required.
- Other info: Participate in fun company events and community charity activities while advancing your career.
The predicted salary is between 28800 - 42000 £ per year.
Kinleigh Folkard & Hayward provided pay range This range is provided by Kinleigh Folkard & Hayward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range At KFH we are looking for a lettings assistant manager. Do you have experience as a senior negotiator or assistant manager? Are you self-motivated, trustworthy and reliable? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings assistant manager position could be for you! KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings assistant manager to bring new thinking and embrace our legacy. As a lettings assistant manager you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director. Responsibilities of a lettings assistant manager include: Daily management of applicants Generate and conducting viewings in a professional manner Ensuring landlords are up to date on all matters Negotiating offers Collect holding deposits and tenancy monies Oversee tenant referencing and right to rent checks Oversee all legal compliance on agreed offers Provide high levels of customer service At KFH we are looking for an assistant manager with a proven track record in estate agency, an individual that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. Company benefits include: Travel insurance (optional benefit) Dental insurance (optional benefit) Life assurance Beauty and fitness discounts Restaurant and cinema discounts Charitable giving Employee Assistance Programme Access to our incentive schemes Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development As a lettings assistant manager at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results. This lettings assistant manager role is for someone looking for that next step in property. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Seniority level Associate Employment type Full-time Job function Management and Sales #J-18808-Ljbffr
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Assistant Manager
✨Tip Number 1
Network with current or former employees of Kinleigh Folkard & Hayward. They can provide valuable insights into the company culture and expectations for the lettings assistant manager role, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in the property market and lettings sector. Being knowledgeable about current market conditions will demonstrate your commitment to the role and your ability to provide informed advice to landlords and tenants.
✨Tip Number 3
Prepare examples of how you've successfully managed relationships with clients in previous roles. Highlighting your experience in customer service and relationship management will show that you have the skills needed to excel as a lettings assistant manager.
✨Tip Number 4
Research KFH's values and recent initiatives, especially their community involvement and training programmes. Showing that you align with their mission and are eager to contribute to their goals can set you apart from other candidates.
We think you need these skills to ace Lettings Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or estate agency. Emphasise your skills in customer service, negotiation, and relationship building, as these are key for the lettings assistant manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the lettings process. Mention specific examples of how you've successfully managed relationships with clients and colleagues in the past.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For instance, mention any targets you exceeded or successful negotiations you led, as this demonstrates your capability and results-driven approach.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the lettings industry.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous roles as a senior negotiator or assistant manager. Highlight specific examples where you successfully managed applicants, conducted viewings, and negotiated offers.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of instances where you went above and beyond for clients. Share stories that illustrate your ability to build strong relationships with both customers and colleagues.
✨Understand the Company Culture
Familiarise yourself with Kinleigh Folkard & Hayward's values and their commitment to diversity and inclusion. Show that you align with their mission and are eager to contribute to their positive work environment.
✨Prepare Questions
Have thoughtful questions ready to ask your interviewer about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.