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- Tasks: Manage client relationships and tenancy details while addressing queries.
- Company: Leading property services group in Greater London with a dynamic team.
- Benefits: Opportunity to work with a significant portfolio and enhance client retention.
- Why this job: Join a vibrant team and make a real difference in client relations.
- Qualifications: Strong customer service skills and experience in a similar role.
- Other info: Dynamic environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading property services group in Greater London is seeking a lettings client accountant to enhance client retention through excellent relationship management. The role includes importing tenancy details, addressing queries, and collaborating with clients.
Ideal candidates will have a strong customer service background and a proven track record in a similar role. This position offers a chance to work within a dynamic team, managing a significant portfolio of properties while ensuring compliance and accurate processing.
Lettings Accounts & Client Relations Specialist employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Accounts & Client Relations Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around client relations and customer service. Be ready to share examples of how you've enhanced client retention in your previous roles.
✨Tip Number 3
Show off your skills! If you have experience with tenancy details and compliance, make sure to highlight that in conversations. Use specific examples to demonstrate your expertise and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Lettings Accounts & Client Relations Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and handled queries in the past, as this is key for the Lettings Accounts & Client Relations Specialist role.
Be Detail-Oriented: Since the role involves importing tenancy details and ensuring compliance, it's crucial to demonstrate your attention to detail. Use specific examples from your previous roles where you managed important information accurately.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention how your skills align with managing a significant portfolio of properties and enhancing client retention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Numbers
As a Lettings Accounts & Client Relations Specialist, you'll be dealing with tenancy details and financials. Brush up on your accounting basics and be ready to discuss how you've managed similar tasks in the past. This shows you’re not just familiar with the role but also confident in handling the numbers.
✨Showcase Your Customer Service Skills
Since the role emphasises excellent relationship management, prepare examples of how you've successfully handled client queries or resolved issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your customer service prowess.
✨Research the Company
Familiarise yourself with the property services group’s values, mission, and recent news. This will not only help you tailor your answers but also demonstrate your genuine interest in the company. Plus, it gives you a chance to ask insightful questions at the end of the interview.
✨Prepare for Team Dynamics
Since this position involves working within a dynamic team, think about how you’ve collaborated with others in the past. Be ready to discuss your teamwork experiences and how you contribute to a positive work environment. This will show that you’re not just a great individual contributor but also a team player.
