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- Tasks: Support sales and lettings teams with efficient administration and customer-focused tasks.
- Company: Join KFH, London's largest property services group, known for exceptional service.
- Benefits: Enjoy competitive pay, diverse benefits, and opportunities for growth.
- Why this job: Be the backbone of a dynamic team and make a real impact in property services.
- Qualifications: Experience in fast-paced admin roles and strong communication skills are essential.
- Other info: KFH values diversity and offers training on their CRM system.
The predicted salary is between 36000 - 60000 £ per year.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services includes sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
As a Branch Coordinator, you’ll be the backbone of your branch, supporting both the sales and lettings teams with efficient, responsive, and customer-focused administration. You’ll ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications.
- Handling calls, emails, and messages professionally and efficiently
- Preparing valuation packs, instruction letters, and property marketing materials
- Managing property portals, compliance checks, and ID verification
- Supporting sales and lettings progression including offer registration and documentation
- Coordinating branch keys, petty cash, stationery, and health & safety checks
What can you bring to the role?
- Experience in a fast-paced administrative role, ideally within a London estate agency
- Strong attention to detail and excellent organisational skills to keep everything running smoothly
- Confident communication skills - face-to-face, over the phone, and via email
- A proactive, can-do attitude and the ability to multitask effectively
- Familiarity with using CRM systems; we’ll support you with training on our system: Reapit
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
Branch Coordinator in Kingston upon Thames employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Coordinator in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry, especially those who work at KFH or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching KFH and its services. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Branch Coordinator, you'll need to handle calls and emails professionally. Role-play with a friend or family member to get comfortable with common interview questions and scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KFH family and ready to dive into the role.
We think you need these skills to ace Branch Coordinator in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Coordinator role. Highlight your experience in administrative roles, especially in fast-paced environments like estate agencies. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for KFH and how your proactive attitude and organisational skills will benefit our Sales and Lettings team. Keep it engaging and personal!
Show Off Your Communication Skills: Since the role involves a lot of communication, make sure your application reflects your confident communication skills. Whether it’s through your writing style or how you present your experiences, we want to see that you can handle calls, emails, and messages like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company benefits there!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know the Company Inside Out
Before your interview, take some time to research KFH and its role in the property services market. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Branch Coordinator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you handle phone calls and emails professionally. This will help you feel more at ease during the actual interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like managing compliance documents or coordinating marketing materials. Think of relevant scenarios from your previous roles and how you tackled challenges. This will demonstrate your problem-solving skills and proactive attitude.