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- Tasks: Lead and enhance lettings compliance across our property services group.
- Company: Join KFH, London's largest property services group with a focus on integrity and collaboration.
- Benefits: Competitive salary up to £55,000pa and opportunities for professional growth.
- Why this job: Shape the compliance function and make a real impact on customer service and operational excellence.
- Qualifications: Must have experience in property compliance and strong organisational skills.
- Other info: Work in a dynamic environment at our Wimbledon Head Office.
The predicted salary is between 55000 - 55000 £ per year.
At KFH, part of the Lomond Group, we are London’s largest property services group – and continuing to grow. We pride ourselves on delivering exceptional service, working collaboratively, and operating with integrity.
We are seeking an experienced Group Head of Lettings Compliance to lead and strengthen our group-wide property compliance framework. This pivotal role ensures that our operations remain safe, efficient, resilient, and aligned with regulatory best practice. The role will be based in our Wimbledon Head Office with a salary up to £55,000pa.
Your responsibilities will include:
- Reviewing, formalising, and evolving lettings compliance to improve risk mitigation and operational efficiency.
- Developing strong relationships with stakeholders across all divisions to promote compliance best practice.
- Supporting subject matter experts in managing risk across business areas.
- Collaborating with Talent Development and Front Line Operations to deliver engaging compliance training.
- Owning and managing Group risk registers, processes, and compliance documentation.
- Overseeing AML, Data Protection, and GDPR processes for the Group.
- Managing regulatory body registrations, reporting deadlines, and requirements.
- Providing expert guidance on complex branch-level issues in Sales and Lettings.
- Overseeing second-level complaint handling, legal responses, and PI notifications.
- Ensuring Directors are fully informed of risk status, regulatory matters, and emerging issues.
What can you bring to the role?
- Experience with property compliance is a must.
- Expert knowledge of lettings/sales and compliance.
- Strong organisational discipline – accurate, efficient, and deadline-driven.
- A proactive, positive, and resilient mindset with a strong can-do approach.
- Ability to manage workload during peak periods while maintaining high performance.
- Confidence to ask the right questions to resolve issues quickly.
- Collaborative attitude, working effectively independently and as part of a wider team.
In this senior leadership role, you’ll shape the compliance function of a major property services group, contributing to improved customer service, enhanced reputation, and operational excellence.
Head of Lettings Compliance employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Lettings Compliance
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property compliance field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with lettings compliance and your proactive approach to risk management. Share specific examples of how you've improved processes in previous roles.
✨Tip Number 3
Prepare for interviews by researching KFH and the Lomond Group. Understand their values and how they operate. Be ready to discuss how your skills align with their mission of delivering exceptional service and maintaining compliance across the board.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at KFH. Let’s get you that Head of Lettings Compliance role!
We think you need these skills to ace Head of Lettings Compliance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Lettings Compliance role. Highlight your experience in property compliance and any relevant achievements that showcase your expertise. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved compliance processes or built strong relationships with stakeholders in the past.
Showcase Your Organisational Skills: Since this role requires strong organisational discipline, make sure to highlight your ability to manage multiple tasks efficiently. We love seeing candidates who can juggle deadlines while maintaining high performance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at KFH!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of lettings compliance, AML, Data Protection, and GDPR. Be ready to discuss how you've navigated these areas in previous roles and how you can apply that experience to strengthen KFH's compliance framework.
✨Showcase Your Stakeholder Skills
This role is all about collaboration, so think of examples where you've built strong relationships with stakeholders. Prepare to share how you’ve promoted compliance best practices across different teams and how you can bring that collaborative spirit to KFH.
✨Demonstrate Your Organisational Skills
With responsibilities like managing risk registers and compliance documentation, it’s crucial to show your organisational discipline. Bring examples of how you've effectively managed multiple deadlines and maintained high performance during peak periods.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s current compliance challenges or their approach to training. This shows your proactive mindset and confidence in addressing complex issues, which is key for a senior leadership role.