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- Tasks: Manage applicants, conduct viewings, negotiate offers, and ensure exceptional customer service.
- Company: KFH, London's largest property services group with over 60 branches.
- Benefits: Uncapped commission, annual awards ceremony, skiing trips, and community involvement.
- Why this job: Join a dynamic team, enhance your career, and make a real impact in property services.
- Qualifications: Proven estate agency experience and outstanding communication skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best.
We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.
In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a senior lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties. You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate.
We pride ourselves in fantastic customer service, exceptional communication and delivering the right results. This senior lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Senior Lettings Negotiator - Marylebone in City of London employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - Marylebone in City of London
✨Tip Number 1
Network like a pro! Attend industry events, join local property groups, and connect with fellow lettings negotiators. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of the lettings market during interviews or networking chats. Share your success stories and how you've helped clients find their dream homes.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We’re always on the lookout for passionate individuals who want to grow with us at KFH. Plus, it shows you’re genuinely interested in being part of our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Let them know you’re keen to join the KFH family!
We think you need these skills to ace Senior Lettings Negotiator - Marylebone in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Negotiator role. Highlight your experience in lettings and any achievements that showcase your ability to build relationships with customers and colleagues. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about lettings and how your experience aligns with our values at KFH. Don’t forget to mention any specific examples of how you've delivered exceptional customer service in the past.
Showcase Your Communication Skills: As a Senior Lettings Negotiator, communication is key. In your application, make sure to demonstrate your strong communication skills. Whether it's through your writing style or by providing examples of successful negotiations, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about KFH and what we stand for while you’re at it!
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Know Your Stuff
Make sure you brush up on your lettings knowledge before the interview. Understand the current market trends in Marylebone and be ready to discuss how you can leverage that knowledge to benefit both landlords and tenants.
✨Showcase Your People Skills
Since this role is all about building relationships, think of examples where you've successfully collaborated with clients or colleagues. Be prepared to share stories that highlight your exceptional customer service and communication skills.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about KFH’s culture, training programmes, and how they support their employees. This shows you're genuinely interested in the company and the role.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and aligns with the professional image KFH upholds in the property services industry.
