At a Glance
- Tasks: Join our 6-month trainee programme to learn the ins and outs of lettings negotiation.
- Company: KFH is one of London's largest lettings operations with over 60 branches and 12,000 active tenancies.
- Benefits: Enjoy dedicated training, mentorship, and potential permanent placement after the programme.
- Why this job: Be part of a supportive team that values exceptional service and celebrates success together.
- Qualifications: Ideal for early career individuals, graduates, or those seeking a career change with strong communication skills.
- Other info: We promote diversity and inclusivity, and partner with London Youth for community impact.
KFH’s lettings negotiator trainee programme is a 6 month placement where a group of determined and driven individuals will learn everything they need to know about being a KFH lettings negotiator. We are looking for people who are early on in their career – this could be someone who is taking their first step into property, a graduate who wants to learn more about lettings in property, someone who is looking for a career change, perhaps from the travel or hospitality industries. We are also looking for those individuals who truly understand how to deliver service with care and have first rate communication skills.
This is a branch based role with dedicated training from the Talent Development team at KFH House and planned on the job training with branch directors. There is also extra support in the form of mentors across our branch network.
Who are we?
With an extensive branch network, and 12,000 active tenancies, we are one of London’s largest lettings operations. We have over 60 branches across the capital and we are growing! We are more than just an estate agent – as one of London’s leading property services groups we offer a complete range of property services including Block Management, Commercial, Residential, and Financial Services.
What matters to us?
At the heart of our business are our people, who drive our success by providing exceptional service with care at every opportunity. We measure that success through our clients and customers and are proud of our exceptional google reviews by working together to achieve the right result. This success is celebrated every year by hosting a companywide awards ceremony along with many seasonal social events throughout the year. We also work very closely with our London-based charity partner London Youth.
Upon successful completion of the programme you will have the opportunity to join us as a permanent Lettings Negotiator in one of our branches across London when a vacancy arises.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
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Trainee Lettings Negotiator employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the property market in London. Understanding local trends, rental prices, and neighbourhoods will not only boost your confidence but also impress the interviewers with your knowledge.
✨Tip Number 2
Network with professionals in the property industry. Attend local property events or join online forums to connect with current lettings negotiators. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with KFH. Whether it's through a phone call or an email, showing that you can communicate effectively and with care will set you apart from other candidates.
✨Tip Number 4
Research KFH's values and culture. Understanding what matters to them, such as their commitment to exceptional service and community involvement, will help you align your responses during interviews and show that you're a good fit for their team.
We think you need these skills to ace Trainee Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or communication roles. Emphasise any transferable skills from previous jobs, particularly if you come from the travel or hospitality industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the property industry. Mention why you are interested in KFH specifically and how your values align with their commitment to exceptional service.
Showcase Communication Skills: Since first-rate communication skills are crucial for this role, consider including examples in your application that demonstrate your ability to communicate effectively, whether through previous job experiences or relevant projects.
Highlight Your Motivation: In your application, express your motivation for joining the trainee programme. Discuss your eagerness to learn and grow within the property sector, and how you plan to contribute to KFH's success.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Show Your Passion for Property
Make sure to express your enthusiasm for the property industry during the interview. Whether you're a graduate or making a career change, sharing your genuine interest in lettings will resonate well with the interviewers.
✨Demonstrate Excellent Communication Skills
Since KFH values first-rate communication, prepare to showcase your ability to communicate effectively. Practice articulating your thoughts clearly and listen actively during the interview to demonstrate your interpersonal skills.
✨Highlight Your Customer Service Experience
If you have experience in customer service, especially from hospitality or travel, be sure to discuss it. KFH is looking for individuals who can deliver service with care, so share examples of how you've gone above and beyond for customers.
✨Research KFH and Its Values
Familiarise yourself with KFH's mission and values before the interview. Understanding their commitment to exceptional service and community involvement will help you align your answers with what matters to them.