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- Tasks: Manage properties, prepare for tenancies, and ensure excellent customer service.
- Company: KFH is London's largest property services group with over 60 branches.
- Benefits: Enjoy flexible working, additional earning potential, and exclusive discounts.
- Why this job: Join a supportive team focused on growth, innovation, and exceptional service.
- Qualifications: Experience in residential property management and strong relationship-building skills required.
- Other info: We prioritise diversity and inclusivity in our workplace.
The predicted salary is between 36000 - 60000 £ per year.
At KFH, we are looking for a property manager to join our Property Management team in Wimbledon.
Do you have experience working as a residential property manager? Are you skilled in forming and developing great relationships with customers and colleagues? We’re seeking an individual who can collaborate, share knowledge, and embrace our legacy of continuous improvement.
With over 60 branches across London, KFH is the capital\’s largest property services group, offering a range of services including block management, commercial, residential, and financial services. We manage over 15,000 units across 130 locations, with a portfolio worth £10 billion. Our team of qualified chartered surveyors and valuers provides comprehensive services for both corporate and private clients. We value experience, encourage new ideas, and prioritize exceptional service and integrity.
You will report to our Head of Lettings Management.
Responsibilities include:
- Managing a portfolio of properties related to one or two branches
- Preparing properties for new tenancies in collaboration with the branch
- Supervising tenant maintenance requests
- Ensuring properties meet regulatory and statutory requirements
- Visiting properties at least twice a year
- Overseeing refurbishment and larger works
- Negotiating the swift return of deposits
- Providing excellent customer service and communication
- Building trusted relationships with colleagues, landlords, tenants, and contractors
We are committed to creating an environment where our property managers can thrive. We have invested in technology to enable paperless reporting and provide dedicated cover when you\’re out of the office. As a property manager at KFH, you will play a key role in our client retention by working closely with landlords and contractors to foster long-term relationships.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace.
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Lettings Property Manager employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Wimbledon. Understanding the area, its demographics, and current rental trends will help you engage more effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in managing tenant relationships and resolving issues. Be ready to share specific examples that highlight your skills in customer service and conflict resolution, as these are crucial for the role.
✨Tip Number 4
Research KFH's values and recent initiatives. Understanding their commitment to continuous improvement and exceptional service will allow you to align your answers with their company culture during the interview process.
We think you need these skills to ace Lettings Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Lettings Property Manager position at KFH. Understand the key responsibilities and required skills, such as managing a portfolio of properties and providing excellent customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in residential property management. Emphasise your ability to build relationships with customers and colleagues, as well as any specific achievements that demonstrate your skills in this area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your alignment with KFH's values. Mention your experience in managing properties, handling maintenance requests, and ensuring compliance with regulations.
Highlight Your Soft Skills: In your application, be sure to mention soft skills that are crucial for the role, such as communication, teamwork, and problem-solving. Provide examples of how you've successfully collaborated with colleagues or resolved tenant issues in the past.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a residential property manager. Highlight specific examples of how you've successfully managed properties, dealt with tenant issues, and maintained compliance with regulations.
✨Demonstrate Relationship-Building Skills
Since the role involves building relationships with landlords, tenants, and contractors, think of examples where you've successfully developed strong professional relationships. This will show your ability to collaborate and communicate effectively.
✨Understand KFH's Values
Research KFH's commitment to exceptional service and integrity. Be ready to explain how your personal values align with theirs and how you can contribute to their legacy of continuous improvement.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
