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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agents with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic social opportunities, industry-leading training, and potential for additional earnings and discounts.
- Why this job: Be part of a collaborative team that values new ideas and exceptional customer service.
- Qualifications: Experience in lettings or sales, outstanding communication skills, and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients.Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conducting viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer.We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
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Lettings Negotiator employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Network with current lettings negotiators or estate agents in your area. Attend local property events or join online forums to connect with professionals who can provide insights and possibly refer you to openings at KFH.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market. Being knowledgeable about current rental prices, popular areas, and tenant preferences will help you stand out during interviews and discussions.
✨Tip Number 3
Prepare to demonstrate your customer service skills through real-life examples. Think of specific situations where you successfully resolved issues or built strong relationships, as this is crucial for a lettings negotiator role.
✨Tip Number 4
Research KFH’s values and recent achievements. Understanding their commitment to collaboration and exceptional service will allow you to align your answers and show how you can contribute to their success.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or sales. Emphasise your ability to build relationships with customers and colleagues, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your track record in estate agency. Mention specific examples of how you've successfully negotiated deals or supported clients in the past.
Highlight Your Skills: In your application, clearly outline skills that align with the job description, such as communication, negotiation, and customer service. Use bullet points for clarity and impact.
Show Enthusiasm for KFH: Demonstrate your knowledge about KFH and its values in your application. Express why you want to work for them specifically and how you can contribute to their success.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in sales or as a lettings negotiator. Highlight specific achievements, such as successful deals or customer satisfaction ratings, to demonstrate your capability in this role.
✨Emphasise Relationship Building
KFH values strong relationships with clients and colleagues. Share examples of how you've built rapport with customers in the past, and explain how you can apply those skills to foster positive interactions in this new role.
✨Demonstrate Your Knowledge of the Market
Research the current property market trends in London and be ready to discuss them during your interview. Showing that you are informed about the industry will reflect your commitment and enthusiasm for the position.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about KFH's culture, training programmes, and growth opportunities. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
