At a Glance
- Tasks: Help families secure spots at our exciting summer camps through our booking system.
- Company: Join Camp Beaumont, a leading provider of multi-activity day camps in the UK.
- Benefits: Earn £14.00 per hour with flexible hybrid working and a supportive team.
- Other info: Part-time role from 22 June to 21 August, with opportunities for growth.
- Why this job: Be part of an award-winning organisation and make a difference in children's lives.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 28000 - 30000 £ per year.
Camp Beaumont is a renowned, award‑winning UK‑based provider of multi‑activity day camps for children and teenagers aged 3 to 14. We operate during school holidays, including half‑terms, summer, and winter. We are looking for a Booking Agent to help with our busiest times for our summer camps.
You will be working on our bespoke booking system (training will be given) and dealing with a 3rd‑party booking portal.
- Part‑time contract from 22nd June through to 21st August
- Hybrid role – can be split between home based and our office in Mundon near Maldon
- 30 hours per week, approximately 5 hours per day
- Must be able to work on a Sunday
- Start time 7.30am – essential as bookings come in overnight
Person Specification
- Ability to check capacity and ratios at each individual camp
- Good customer relationship skills
- Strong organisational skills and attention to detail
- Comfortable working with online systems and databases
- Excellent customer service and communication skills
About the Role
As a Customer Experience Booking Agent, you will play a key role in ensuring bookings are processed accurately and efficiently. You'll work with our bespoke booking system (full training provided) and a third‑party booking portal, helping families secure places at our popular summer camps.
What We Offer
- Part‑time fixed‑term contract: 22 June – 21 August 2026
- £14.00 per hour
- 30 hours per week (approximately 5 hours per day)
- Hybrid working – split between home and our office in Mundon near Maldon
- Opportunity to join a friendly, supportive team during our busiest and most exciting season
- Available to work Sundays essential (4‑5 hours)
- Able to start work at 7:30am (essential, as bookings are received overnight)
About You
- Exceptional attention to detail
- Ability to monitor camp capacities and children ratios at each individual camp
- Strong relationship‑building abilities
- Excellent customer service and communication skills
We’re looking for someone who enjoys delivering outstanding customer experiences and wants to be part of our award‑winning organisation. For more information contact Debra or apply today.
Customer Experience Booking Agent in Maldon employer: Kingswood---Inspiring-Learning
Camp Beaumont is an exceptional employer, offering a supportive and friendly work environment where you can make a meaningful impact on children's experiences during their school holidays. With flexible hybrid working arrangements and a focus on employee growth through training, you'll be part of an award-winning team dedicated to delivering outstanding customer service. Join us in Mundon near Maldon for a rewarding role that allows you to balance work and life while contributing to our vibrant community.
Contact Details:
Kingswood---Inspiring-Learning Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Booking Agent in Maldon
✨Tip Number 1
Get to know the company! Research Camp Beaumont and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for a hybrid work environment! Familiarise yourself with online systems and databases, as you'll be using them daily. Showing that you're tech-savvy will definitely give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really interested in joining our friendly team at Camp Beaumont.
We think you need these skills to ace Customer Experience Booking Agent in Maldon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Use keywords from the job description, like 'customer service' and 'organisational skills', to show us you’re a perfect fit!
Show Off Your Attention to Detail:Since this role requires exceptional attention to detail, be sure to proofread your application. A well-structured and error-free submission will demonstrate your commitment to quality right from the start.
Highlight Relevant Experience:If you've worked with booking systems or in customer service before, let us know! Share specific examples that showcase your ability to handle bookings and provide excellent customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Kingswood---Inspiring-Learning
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Experience Booking Agent. Familiarise yourself with the booking system and think about how your skills can help families secure places at the camps.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or built strong relationships with customers, as this role is all about creating outstanding experiences.
✨Be Ready for Scenario Questions
Expect questions that assess your organisational skills and attention to detail. You might be asked how you would handle a situation where camp capacities are nearly full. Practise your responses to demonstrate your problem-solving abilities.
✨Highlight Your Flexibility
Since the role requires working on Sundays and starting early, be prepared to discuss your availability. Show enthusiasm for the hybrid working model and how you can manage your time effectively between home and the office.
