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- Tasks: Support and train team members while managing claims and preparing reports.
- Company: Join a well-established financial services firm in Ipswich, known for exceptional client service.
- Benefits: Enjoy hybrid working options and clear progression towards professional qualifications.
- Why this job: Be part of a growing business that values efficiency and offers a supportive culture.
- Qualifications: Experience in Employee Benefits Consultancy and working towards Diploma level 4 required.
- Other info: Active CPD and strong industry knowledge are essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Kingswood Group is delighted to be partnering with a well-established financial services firm based in Ipswich to recruit a Senior Benefits Administrator. This is a key role within the team, providing high-quality support to ensure Employee Services Consultants and Directors can consistently deliver exceptional service to clients.
Key responsibilities:
- Support and train team members to maintain a high-quality service
- Provide high quality technical support
- Prepare accurate reports, quotes, and client documents
- Improve processes and update templates to boost efficiency
- Manage claims, renewals, and scheme updates, keeping all parties informed
- Handle new business enquiries promptly and professionally
- Process client claims and provide regular updates
- Keep all documentation and records accurate and up to date
Skills & experience required:
- Active CPD
- Experience in working for an Employee Benefits Consultancy or IFA specialising in Employee Benefits
- Working towards Diploma level 4
- Proficient in Group Schemes
- Strong industry knowledge
- Report writing and presentation skills
- High level of accuracy and attention to detail
This is an exciting opportunity to join a growing business that offers clear progression and support towards professional qualifications. The role also offers hybrid working.
Senior Employee Benefits Administrator employer: Kingswood Group
Contact Detail:
Kingswood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Benefits Administrator
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in employee benefits. This will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the employee benefits sector, especially those who work in consultancies or IFAs. Attend industry events or join relevant online forums to make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or provided exceptional service in previous roles. This will showcase your problem-solving skills and ability to enhance efficiency.
✨Tip Number 4
Research Kingswood Group and their approach to employee benefits. Tailoring your conversation to align with their values and practices can set you apart from other candidates.
We think you need these skills to ace Senior Employee Benefits Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Benefits Consultancy or IFA. Emphasise your technical support skills, report writing abilities, and any experience with group schemes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with the responsibilities listed. Mention your commitment to continuous professional development and any relevant qualifications.
Showcase Your Attention to Detail: Since the role requires a high level of accuracy, provide examples in your application that demonstrate your attention to detail. This could include specific projects where you improved processes or managed documentation effectively.
Highlight Teamwork and Training Experience: Discuss any experience you have in supporting or training team members. This is crucial for the role, so providing concrete examples will help illustrate your capability to maintain high-quality service.
How to prepare for a job interview at Kingswood Group
✨Showcase Your Technical Knowledge
As a Senior Employee Benefits Administrator, it's crucial to demonstrate your understanding of employee benefits and group schemes. Be prepared to discuss your experience in detail, including any specific cases where you've successfully managed claims or improved processes.
✨Highlight Your Training Experience
Since the role involves supporting and training team members, share examples of how you've previously trained others. Discuss your approach to mentoring and how you ensure high-quality service within a team setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client enquiries. Prepare scenarios where you've had to manage claims or renewals under pressure, and explain how you kept all parties informed throughout the process.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be ready to discuss how you maintain high levels of detail in your work. You might want to bring examples of reports or documents you've prepared that showcase your meticulousness.
