At a Glance
- Tasks: Support students by responding to enquiries and gathering feedback on their university experience.
- Company: Join Kingston Students' Union, a vibrant community dedicated to student support.
- Benefits: Earn £13.85 per hour while gaining valuable experience in case management.
- Other info: Perfect for current Kingston University students looking to enhance their career prospects.
- Why this job: Make a real difference in students' lives and develop your skills in a supportive environment.
- Qualifications: Empathy, organisation, and strong communication skills are essential.
The predicted salary is between 23850 - 29150 £ per year.
Are you passionate about supporting students and helping them navigate challenges during their university journey? Kingston Students’ Union (KSU) is looking for an Advice & Enquiries Assistant (Student Voice) to join our Academic Advice Service, which provides free, independent and impartial advice to students on issues affecting their studies.
In this role, you’ll support the delivery of the Advice Service by:
- Responding to student enquiries
- Monitoring the Advice inbox
- Contacting students to gather feedback
- Maintaining accurate case records
- Updating Advice Pro
- Supporting our Advisors in providing an effective and student-focused service
You’ll work closely with colleagues across the Union and University, handling sensitive information responsibly and in line with GDPR requirements. This is a great opportunity for someone who is empathetic, organised, confident communicating with students and interested in developing a career in case management or client support.
Closing Date for Applications: 07 September 2026, 9am
Advice and Enquiries Assistant (Student Voice) employer: Kingstonstudents
At Kingston Students' Union, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Sports Activities Assistant, you'll not only gain invaluable experience in sports leadership and event management but also enjoy the unique advantage of working within a supportive community dedicated to enhancing student life. With opportunities for personal growth and development, we encourage all team members to bring their passion and creativity to the forefront, making a meaningful impact on our student community.
