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- Tasks: Support the development of the student record system and enhance user experience.
- Company: Join Kingston University, a vibrant community serving over 17,500 students and 2,000 staff.
- Benefits: Enjoy full training, a supportive environment, and opportunities for personal growth.
- Why this job: Be part of a team innovating digital services that impact student success and satisfaction.
- Qualifications: Basic knowledge of student systems and a passion for customer service are essential.
- Other info: Ideal for self-motivated individuals who thrive in dynamic environments.
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Junior Applications Developer (Student Information Delivery), Kingston upon Thames
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Client:
Kingston University
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d06e4cbed737
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
The Role
Information Technology Services (ITS) delivers digital services to over 17,500 students and approx. 2,000 staff. Our vision is for IT to be an integral valued business partner to the University, continually improving the level of service provided to our student and staff community.
You will be a member of the Student Information Development team and you will support the development of the Universities student record system (SITS), ensuring that it meets the needs of applicants, students and staff.This role requires candidates with a basic knowledge of student systems and the applicant/student lifecycle. Full training will be available to support the successful candidate to take on the challenge of SITS developments.
The Person
You should have the ability to resolve issues without clear or pre-defined solutions. Excellent customer service focus and being passionate about delivering an exemplary customer experience and satisfaction is vital. You should be self-motivated, with the ability to work under pressure and take ownership of problems, organize, prioritize and monitor your own work and others to meet deadlines whilst maintaining standards. You will also have the ability to operate in a changing and uncertain working environment demonstrating resilience, versatility and being receptive and adaptable to accommodate new ideas and ways of working.
Directorate/Function
Work at the forefront of digital technology
Information and Technology Services provides and supports digital services and facilities for students and staff to enable learning, teaching, research and administration. Our key functions are to innovate, implement and support an extensive range of digital services across the University to assist our community access and process information to achieve their goals.
In addition to making a valuable contribution to sustainability across the University, our staff share a high customer service ethic and commitment to continuous improvement.
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Junior Applications Developer (Student Information Delivery) employer: KINGSTON UNIVERSITY
Contact Detail:
KINGSTON UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Applications Developer (Student Information Delivery)
✨Tip Number 1
Familiarise yourself with the SITS student record system. Understanding its functionalities and how it supports the student lifecycle will give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved issues in previous roles or projects. This will demonstrate your ability to tackle challenges without clear solutions.
✨Tip Number 3
Highlight your customer service experience. Be ready to discuss how you've delivered excellent service in past roles, as this is crucial for the position.
✨Tip Number 4
Research Kingston University’s digital services and their impact on students and staff. Being knowledgeable about their current initiatives will show your genuine interest in the role and the institution.
We think you need these skills to ace Junior Applications Developer (Student Information Delivery)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Applications Developer. Familiarise yourself with the student record system (SITS) and the applicant/student lifecycle, as this knowledge will be crucial in your application.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that align with the job description. Emphasise your customer service focus, problem-solving abilities, and any experience with digital services or IT support.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for delivering excellent customer experiences. Mention specific examples of how you've resolved issues in the past and your adaptability in changing environments.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at KINGSTON UNIVERSITY
✨Understand the Role
Make sure you have a solid grasp of what a Junior Applications Developer does, especially in relation to student information systems. Familiarise yourself with SITS and how it supports the student lifecycle, as this will show your genuine interest in the position.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues without clear solutions. This role requires adaptability and resilience, so demonstrating your ability to think on your feet will impress the interviewers.
✨Emphasise Customer Service
Since the role involves supporting students and staff, highlight your commitment to excellent customer service. Share specific instances where you've gone above and beyond to ensure satisfaction, as this aligns with the university's values.
✨Be Ready for Change
The job environment can be dynamic, so be prepared to discuss how you've adapted to changes in previous roles. Show that you're open to new ideas and ways of working, which is crucial for success in this position.
