Events / Hospitality Administrator

Events / Hospitality Administrator

Kingston upon Thames Full-Time 15600 - 19600 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Coordinate and deliver amazing events, from meetings to weddings.
  • Company: Join KUSCO at Kingston University, a vibrant hub for events and hospitality.
  • Benefits: Enjoy flexible part-time hours and a competitive salary with additional perks.
  • Why this job: Be part of a dynamic team making a real impact in the events industry.
  • Qualifications: Strong numeracy, IT skills, and excellent communication are essential.
  • Other info: This role offers a chance to innovate and contribute to sustainability initiatives.

The predicted salary is between 15600 - 19600 £ per year.

Location: Kingston University, London

Salary: £19,602.00 per annum + Benefits

Contract: Part-time, 22.5 hours per week – 3 days per week (flexible).

About the Role:

KUSCO is seeking a proactive and customer-focused Events / Hospitality Administrator to help drive income through events, conferences, and hospitality services. You will play a key role in organizing and delivering exceptional experiences for internal and external clients—from meetings and conferences to weddings and private events.

Key Responsibilities:

  • Event Coordination: Plan, organize, and oversee events, ensuring all logistics run smoothly.
  • Client Liaison: Work closely with clients to understand their needs, ensuring high satisfaction.
  • Contract Management: Support the management of service provider contracts, including bus contractors and fleet maintenance.
  • Administration: Maintain the administration function of the Conference Office to ensure it is always up to date.
  • Financial & Performance Reporting: Assist in compiling monthly performance reports and monitoring budgets.
  • Marketing & New Business Development: Help promote and sell Kingston University’s facilities, identifying new revenue opportunities.
  • Sustainability: Play an active role in sustainability initiatives.

Please note, this is not an exhaustive list. You can request a full copy of the job description after you have submitted your CV.

What we need from you:

  • Financial reporting experience – good standard of numeracy.
  • Ability to work with little supervision.
  • Ability to work on your own initiative and be assertive with clients where required.
  • Ability to deal with clients at all levels.
  • Multicultural Appreciation.
  • Strong IT skills, particularly in Microsoft Office and Excel.
  • Strong written communication skills, administrative and customer care skills and experience.
  • Ability to work under pressure.
  • A good demonstrative level of report writing and performance reporting skills.
  • Ability to respond to changes and adapt working practices to suit client requirements.
  • Previous experience of working cooperatively with others in a team.
  • A very high standard of spoken and written English.
  • The ability to balance competing work demands and priorities.
  • The ability to come up with creative new ideas and ways of seeing and doing things.
  • Ability to travel between the various campuses and sites.

Why Join Us:

You’ll be part of a dynamic team in a fast-paced environment, with opportunities to contribute to the growth of KUSCO while supporting Kingston University’s mission. If you feel you have the skills and experience to be successful in this role then apply today.

Events / Hospitality Administrator employer: Kingston University Service Company Ltd

At KUSCO, located within the vibrant Kingston University in London, we pride ourselves on fostering a supportive and inclusive work culture that values creativity and collaboration. As an Events / Hospitality Administrator, you will enjoy flexible part-time hours, competitive salary, and numerous opportunities for professional growth while contributing to memorable events that enhance our community. Join us to be part of a dynamic team dedicated to delivering exceptional experiences and driving sustainability initiatives.
K

Contact Detail:

Kingston University Service Company Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Events / Hospitality Administrator

✨Tip Number 1

Familiarise yourself with Kingston University's events and hospitality services. Understanding their offerings will help you speak confidently about how you can contribute to enhancing client experiences during interviews.

✨Tip Number 2

Network with current or former employees of KUSCO or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare examples of your past experiences in event coordination and client management. Being able to share specific stories that highlight your skills will demonstrate your capability and enthusiasm for the role.

✨Tip Number 4

Stay updated on trends in the events and hospitality industry, especially regarding sustainability initiatives. Showing that you are knowledgeable about current practices can set you apart as a proactive candidate who aligns with KUSCO's values.

We think you need these skills to ace Events / Hospitality Administrator

Event Coordination
Client Liaison
Contract Management
Financial Reporting
Budget Monitoring
Marketing Skills
Customer Care Skills
Strong IT Skills
Microsoft Office Proficiency
Report Writing
Performance Reporting
Adaptability
Team Collaboration
Multicultural Appreciation
Creativity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in event coordination, client liaison, and financial reporting. Use specific examples that demonstrate your skills in these areas.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and hospitality. Mention how your background aligns with the responsibilities listed in the job description, particularly your ability to work independently and manage client relationships.

Highlight Relevant Skills: Emphasise your strong IT skills, particularly in Microsoft Office and Excel, as well as your written communication abilities. These are crucial for the role and should be clearly stated in your application.

Showcase Adaptability: In your application, provide examples of how you've successfully adapted to changing circumstances or client needs in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.

How to prepare for a job interview at Kingston University Service Company Ltd

✨Showcase Your Event Coordination Skills

Be prepared to discuss your previous experience in event planning and coordination. Highlight specific events you've managed, the challenges you faced, and how you ensured everything ran smoothly.

✨Demonstrate Client Liaison Experience

Think of examples where you've successfully worked with clients to meet their needs. Be ready to explain how you handled difficult situations and maintained high satisfaction levels.

✨Highlight Financial Reporting Proficiency

Since financial reporting is a key part of the role, be sure to mention your experience with budgets and performance reports. Bring examples of how you've used your numeracy skills in past roles.

✨Emphasise Adaptability and Creativity

The ability to adapt to changing circumstances is crucial. Prepare to share instances where you've had to adjust your approach to meet client demands or overcome unexpected challenges.

Events / Hospitality Administrator
Kingston University Service Company Ltd
K
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