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For Companies At a Glance
- Tasks: Manage customer relationships and support sales efforts in a dynamic environment.
- Company: Join a leading tech company with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive pay, 24 days leave, pension scheme, and employee discounts.
- Other info: Hybrid working model with opportunities for industry training and development.
- Why this job: Be part of a team that drives business growth and enhances customer experiences.
- Qualifications: Good education, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Reporting To: Inside Sales Manager
Effective Date: 05 2026
Department: Inside Sales
Location: Sunbury-on-Thames, UK
Working Hours: Full time, hybrid - 38.5 hours per week (Mon-Thu 8am - 5pm, Fri 8am - 3pm)
Position Summary: To provide sales support to, and to manage relationships and maintain customer satisfaction at all times with distribution and assembler customers in specified territories. Also, to develop business with existing customers through supporting Business Development Manager (BDM) efforts, conduct customer business reviews, make recommendations to management for business, process and procedure development, and to ensure Kingston is providing both correct and competitive pricing, while maintaining customer satisfaction at all times.
Essential Functions
- To pro-actively manage and develop Kingston business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.
- To coordinate where necessary with other Kingston departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.
- To anticipate and develop plans, which reflect the future needs of the customer.
- To manage inventory levels based on customer and inventory forecasts and ROPs.
- To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
- To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
- To support the relevant Business Development Managers in the field at all times.
- To work with the RMA department to resolve returns issues.
Other Responsibilities
- To occasionally travel to customer sites and trade shows.
- To perform other duties as assigned.
Person Specification
Education / Qualifications
- Minimum: Good general standard of education.
- Desirable: Degree level educated (or equivalent).
Experience / Knowledge
- Minimum: Fluent English spoken and written to business level.
- Desirable: Fluent in at least one other European language written and spoken, German is highly desirable.
- Desirable: Previous IT product-related knowledge is desirable but not essential.
- Desirable: Experience in sales / account management.
Skills / Behaviours
- Excellent communication skills.
- Excellent organisational skills.
- Excellent time management skills.
- Excellent negotiation skills.
- Excellent numerical skills.
- Pro-active.
- Ability to meet tight deadlines.
- Ability to use independent judgment.
- Ability to learn memory and the industry quickly, and gain a sound understanding of the key factors that affect the industry.
Personal Circumstances
- Lives within commutable distance of Sunbury-on-Thames.
Benefits
We offer competitive compensation, industry training and development, and great benefits which include additional compensation, 24 days annual leave plus bank holidays, a generous pension scheme, public transport travel subsidy and family friendly benefits, as well as an employee discount on all our products.
Inside Sales Account Manager in Sunbury-on-Thames employer: Kingston Technology
Contact Detail:
Kingston Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to current employees at Kingston or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Inside Sales Account Managers. Practice your answers, focusing on your communication and negotiation skills – they’re key for this role!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed customer accounts or handled tight deadlines. It’ll demonstrate you’re the proactive candidate they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Kingston.
We think you need these skills to ace Inside Sales Account Manager in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight relevant experience and skills that match the job description, like your sales support experience and customer relationship management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've managed customer accounts or supported business development in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the Inside Sales Account Manager position!
How to prepare for a job interview at Kingston Technology
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Inside Sales Account Manager, excellent communication is key. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully managed customer relationships or resolved issues in the past.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in this role, such as negotiating prices or managing customer accounts. Prepare to discuss how you would handle these situations, demonstrating your problem-solving skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's future plans, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.