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For Companies At a Glance
- Tasks: Manage customer relationships and support sales efforts in a dynamic environment.
- Company: Join a leading tech company with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive pay, 24 days leave, pension scheme, and employee discounts.
- Other info: Hybrid working model with opportunities for travel and professional development.
- Why this job: Be part of a team that drives business growth and customer success.
- Qualifications: Good education, fluent English, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Reporting To: Inside Sales Manager
Effective Date: 05 2026
Department: Inside Sales
Location: Sunbury-on-Thames, UK
Working Hours: Full time, hybrid - 38.5 hours per week (Mon-Thu 8am - 5pm, Fri 8am - 3pm)
Position Summary: To provide sales support to, and to manage relationships and maintain customer satisfaction at all times with distribution and assembler customers in specified territories. Also, to develop business with existing customers through supporting Business Development Manager (BDM) efforts, conduct customer business reviews, make recommendations to management for business, process and procedure development, and to ensure Kingston is providing both correct and competitive pricing, while maintaining customer satisfaction at all times.
Essential Functions:
- To pro-actively manage and develop Kingston business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.
- To coordinate where necessary with other Kingston departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.
- To anticipate and develop plans, which reflect the future needs of the customer.
- To manage inventory levels based on customer and inventory forecasts and ROPs.
- To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.
- To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.
- To support the relevant Business Development Managers in the field at all times.
- To work with the RMA department to resolve returns issues.
Other Responsibilities:
- To occasionally travel to customer sites and trade shows.
- To perform other duties as assigned.
Person Specification:
Education / Qualifications:
- Minimum: Good general standard of education.
- Desirable: Degree level educated (or equivalent).
Experience / Knowledge:
- Minimum: Fluent English spoken and written to business level.
- Desirable: Fluent in at least one other European language written and spoken, German is highly desirable.
- Desirable: Previous IT product-related knowledge is desirable but not essential.
- Desirable: Experience in sales / account management.
Skills / Behaviours:
- Excellent communication skills.
- Excellent organisational skills.
- Excellent time management skills.
- Excellent negotiation skills.
- Excellent numerical skills.
- Pro-active.
- Ability to meet tight deadlines.
- Ability to use independent judgment.
- Ability to learn memory and the industry quickly, and gain a sound understanding of the key factors that affect the industry.
Personal Circumstances: Lives within commutable distance of Sunbury-on-Thames.
Benefits: We offer competitive compensation, industry training and development, and great benefits which include additional compensation, 24 days annual leave plus bank holidays, a generous pension scheme, public transport travel subsidy and family friendly benefits, as well as an employee discount on all our products.
Inside Sales Account Manager employer: Kingston Technology
Contact Detail:
Kingston Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and think about how you can contribute to their success. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Inside Sales Account Manager role. Highlight your communication skills and any relevant experience that aligns with the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Kingston.
We think you need these skills to ace Inside Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight relevant experience and skills that match the job description, like your sales support experience and customer relationship management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've managed customer accounts or supported business development in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kingston Technology
✨Know Your Product Inside Out
As an Inside Sales Account Manager, you'll need to be well-versed in the products you're selling. Make sure you research Kingston's offerings thoroughly and understand how they meet customer needs. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Practice articulating your thoughts clearly and concisely, as this will reflect your ability to manage customer relationships successfully.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will show that you can handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think about past experiences where you've had to negotiate prices or resolve customer issues. Be ready to explain your thought process and the outcomes of those situations to showcase your ability to handle similar challenges in the future.